So if I understand correctly, you want to send to anyone who fits ALL of the first 5 criteria OR whose email soft-bounced (off any email) in the past 90 days.If that's the case, yo...
Ah, okay. That's what's happening. Because it's all filters, it will take all of your first five filters PLUS only those people whose emails have soft-bounced.Do you want to includ...
What Greg says is correct; however, if this is something that happens frequently, I would recommend tokenizing all your email templates so the content auto-populates. This would al...
You'll have to change the Program Statuses in the Admin section to what you're wanting to track (adding Opened, Clicked, etc).Afterward, you'll set up trigger campaigns to change t...
You could create more in-depth Program Statuses for those actions you'd like to track, changing the Program Status with triggered Smart Campaigns. Then this would be viewable in th...
Your sales team can start using MSI to send emails using the Outlook or Gmail plugins. This will log all their emails to both SFDC and Marketo with trackable links.