Chris_Wilcox

Chris_Wilcox

Contact Me
Online Status
Offline
Date Last Visited
‎11-26-2025 06:16 AM
Level 9
Joined the community 16-05-2017
Rank Icon Level 9
Exton, PA
  • solved badge Re: Clicks Link on Web Page Trigger - Possible to Use Two Operators?

    I'm not sure, since that filter would exclude anyone who downloaded a non-focus file in the last 90-days, even if the trigger event itself was valid.

    image_type
    Discussions
    7269 0 0
  • solved badge Clicks Link on Web Page Trigger - Possible to Use Two Operators?

    Hi Everyone,We use the "Clicks Link on Web Page" trigger for some lead scoring when users download PDFs off the website (Clicks Link on Web Page --> Link Name [Contains] .pdf, screenshot below)My question is, I want to use the same trigger, but EXCLUDE certain documents from the trigger. I.e., Link ...

    image_type
    Discussions
    7825 0 9
  • Re: Please help with a field name for influence of internal marketing ...

    You could go with something using "First Touch" since basically you're trying to attribute the first touched BU. Customer Source BU is another option.

    image_type
    Discussions
    1427 2 0
  • Re: Sample Emails Send to, Previous Address

    The unfortunate news is... you can't clear it. As you input new emails in the send to text area, it will overwrite those older addresses, but there's not a way to remove them from the list (at least not from what I've found across the documentation and community)!Sorry

    image_type
    Discussions
    3040 1 1
  • solved badge Re: Marketo to SFDC "Change Score" Syncing Issue

    Yea, I didn't think that would be the sources of the problem as I had already encountered THAT issue and had the permissions updated! Those permission changes were accidentally overwritten, causing the issue to occur again. Luckily this time around I had stopped the field updates from SFDC Sync so ...

    image_type
    Discussions
    3246 0 0
  • solved badge Re: Marketo to SFDC "Change Score" Syncing Issue

    Hi Everyone,After some investigation, turns out the Marketo Integration User Permissions had been mistakenly overwritten to be read-only for the field. Lucky for me, I already had block field updates from SFDC Sync enabled for the field inside Marketo, so Marketo's data is still clean. We updated th...

    image_type
    Discussions
    3246 0 2
  • solved badge Marketo to SFDC "Change Score" Syncing Issue

    Hi Everyone,I've searched around the community but haven't been able to find a good answer to this issue. We have a custom score value that has been created and syncs with SFDC, but I have seen inconsistent syncing taking place. Some times, a score will change or degrade in Marketo, and that change ...

    image_type
    Discussions
    3376 0 6
  • Re: Need help with the logic behind a trigger campaign

    I am assuming that Customer Name, Customer ID, and Primary Contact Name are attributes on the contact record of the customer, is that a correct assumption?If yes, you would just include a token for those values in your alert email. {{Customer Name}}, {{Customer ID}} and {{Primary Contact}} or whatev...

    image_type
    Discussions
    1401 0 1
  • Change Tags / Channel Values for Programs via API

    Hi Everyone,Is there a way to update/change program tags and channel values via the API? We're going through a process of revamping our tagging and channel groupings and would love to be able to make updates looking backwards instead of just forwards. The documentation on Tags only mentions GET func...

    image_type
    Discussions
    873 0 0
  • Re: Marketo Sky no longer accessible since the update to Fall 18

    We've actually never been able to activate the Marketo Sky beta and receive a system error when trying to active the beta. The ticket is with top tier engineering support and no sign of it being resolved which is extremely frustrating. I was hoping the Fall release would solve it, but I'm still gett...

    image_type
    Discussions
    3711 0 0

Top Badges Earned

Customize up to 8 badges at the top of your trophy case for all other Community members to see!Customize up to 8 badges at the top of your trophy case for all other Community members to see!
  • Give Back 300 Give Back 300 Earned on 6.19.24 Earned by 42 people Select to learn more
  • Springboard Springboard Earned on 7.20.22 Earned by 210 people Select to learn more
  • Publish 3 Publish 3 Earned on 9.30.21 Earned by 86 people Select to learn more
  • Seeker Seeker Earned on 2.11.21 Earned by 681 people Select to learn more
  • Builder Builder Earned on 2.11.21 Earned by 58 people Select to learn more
  • Contributor2 Contributor2 Earned on 2.11.21 Earned by 93 people Select to learn more
  • Coach Coach Earned on 2.09.21 Earned by 91 people Select to learn more
  • Validate 1 Validate 1 Earned on 2.09.21 Earned by 687 people Select to learn more
Public Statistics
Date Registered ‎05-16-2017 07:00 AM
Date Last Visited ‎11-26-2025 06:16 AM
Total Messages Posted 367
Likes Received 242