John_Westley

Level 4

Joined the community 26-09-2013

Level 4

Irvine, CA

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False Positive Hard Bounce Email Invalid?

by John_Westley 06-24-2014

I've setup a Hard Bounce notification for event signups that goes to our sales team so they can check the email address where the confirmations and reminders are being sent.In this one instance, we received the following Invalid Email Cause: 550-5.1.1 The email account that you tried to reach does n...

Discussions

1034 0 2

Lead Management
Re: Email Program Dashboard - Why 2 numbers/rates?

by John_Westley 05-28-2014

I'm curious about this too!Could the two numbers have to do with the A/B test? The first being the designated sample size and the second being the whole group?

Discussions

1878 1 0
Re: Form Abandonment: Follow Up Comms Best Practices

by John_Westley 05-06-2014

Hey Nicole great question!How are you identifying them as abandoned?By using the "clicked link in email" or "viewed web page" with no "form filled out" status or is there another way?

Discussions

1924 0 0
Re: Marketing Rockstar's Guide to Marketo Now Free and Open Sourced

by John_Westley 04-03-2014

Very cool! Just downloaded and excited to read through it.Thanks,John

Discussions

1253 0 0
Demo Appointment Reminder Email - 24 hours before?

by John_Westley 04-01-2014

We are trying to figure out what's the best way to have a salesperson log a demo in SalesForce and then trigger an appointment reminder for the client that goes out from Marketo.Is anyone currently doing this? And if so, what are you using in SalesForce - Opportunities, Activities, Tasks or somethin...

Discussions

659 0 1

Lead Management
Re: Constraint for expired reminder emails?

by John_Westley 02-21-2014

Hey Caleb thanks for the reply.Wouldn't your constraint choice make it so no one receives the email? Since the first step is to Change Program Status > Registered. Or are you proposing adding the constraint once we are within a week of the event?

Discussions

1277 0 0
Constraint for expired reminder emails?

by John_Westley 02-21-2014

Hello, I'm trying to figure out how to NOT send someone a "week before" reminder email if they register after the week before date has passed.For example: Event Date: 3/27/2014 Week Before Reminder Email: 3/20/2014 Sign up date: 3/23/2014 Desired action: Skip sending Reminder EmailHere's how I h...

Discussions

1279 0 5

Lead Management
Re: Mobile Email Optimisation

by John_Westley 02-19-2014

Thanks Raj! That link is perfect. Much appreciated for the speedy response.

Discussions

2043 0 0
Re: Mobile Email Optimisation

by John_Westley 02-19-2014

Hello ... have the templates been changed? Or do I not have access to them? Our subscription type is SMB - Select.Here's a screenshot of what I see when I look for the "Responsive Email Templates".Thanks for the help!

Discussions

2043 0 0