John_Westley

John_Westley · ‎09-12-2018

I'm still getting that error as of 9/12/18 8:44pm Pacific

John_Westley · ‎09-11-2018

Yep. Struggled with this all day today. Support told me it was a Script in my custom template. I've used that template 700+ times!

John_Westley · ‎04-13-2018

We have the Alert Rep flow step but it seems to be tied to the Sync between the two systems. And for us one sync could last up to 45 minutes.

John_Westley · ‎04-13-2018

JD thanks for the reply! Would you mind expanding on the utilization of Slack?

John_Westley · ‎04-13-2018

What is the best practice for when someone fills out a demo request in Marketo to alert a rep in SalesForce to call immediately?

John_Westley · ‎12-02-2016

These are terrific! Thanks for all you do. Sharing with my team.

John_Westley · ‎08-23-2016

Hey Christina ... need some more detail to troubleshoot. Do you have screenshots on your FB & Marketo setup?

John_Westley · ‎07-20-2016

With a targeted FB Custom Audience of about 350,000 people we have been getting new leads in the system for about $1.75. The offer is free video training and weekly emails.

John_Westley · ‎07-14-2016

Aida Kamber correct. That way I could submit the form from the preview in ad manager. Which I believed caused Marketo to see the connection. Then I was able to get the Facebook form to show up in my smart list.

John_Westley · ‎06-10-2016

Kristen Yanchak I actually got it to work this morning! And by "it" I mean everything. The form populating in Marketo and the leads going into Marketo. For me the problem was that I was testing the form without the FB campaign being active. Which I believe was causing it to not be seen by Marketo. So when I turned on the Campaign but kept the Ad Set paused Marketo was eventually able to see the form and then everything worked properly. I'd be happy to chat or do a screenshare if you need more info.

John_Westley · ‎06-09-2016

Agnes Oetama you need to manually push them into Facebook. We do it weekly.

John_Westley · ‎06-09-2016

Kristen Yanchak I'm having the same issue with the form name not populating for the trigger. When I typed it in manually it won't allow me to approve the smart campaign because of the red squiggly line. Were you able to approve the campaign?

John_Westley · ‎05-27-2016

Product Docs Discussions MUG pages Champions Blog Marketo Whisperer University Support (Cases) Ideas Job Opportunities Events

John_Westley · ‎05-16-2016

Joe it was a great talk! Thanks for your contribution.

John_Westley · ‎04-08-2016

I'd like to remove leads from an engagement program once all of the contend has been exhausted. The reason being that we are going to add content that older leads may have already received through an Email Send program and I don't want the older leads to receive that content - just new leads who wouldn't have been in the Email Send Programs. The way I'm considering removing them with a smart campaign that uses the filter Was Sent Email for each of the old pieces of content and when they have been sent all pieces remove them from the program. Is that the best way?

John_Westley · ‎01-29-2016

This response is three years late ... stumpbled upon this while searching for something else. We HIGHLY recommend the email and landing page templates from Knak. knak.

John_Westley · ‎01-29-2016

The local timezone feature would be very helpful! Voted for all of them.

John_Westley · ‎01-26-2016

@Allison we went with a full on email send program using the from line as the variable and opens as the winning criteria. I'll share the results. Thanks for sharing your blog post. I'll check it out.

John_Westley · ‎01-26-2016

Testing happening soon! I'll post the results for sure.

John_Westley · ‎01-26-2016

Hey Josh thanks for the reply. The video show's name has a hashtag in it ... like the #AskGaryVee show.

John_Westley · ‎01-25-2016

The marketing team want's to test a company hashtag in the from name versus some other more traditional options like our company's name or a persons name. Does anyone know if this would be considered a red flag would lower our deliverability?

John_Westley · ‎01-15-2016

So you're saying multiple filters? Over and over every few days? For example, Visits web page 2>, Jan 1-4 Visits web page 2>, Jan 5-7 Visits web page 2>, Jan 8-11 Is that what you meant? Seems a bit tedious.

John_Westley · ‎01-15-2016

Is there a way to create a trigger for Visits Web Pages with the constraints being visits over multiple days? I've used the Min. Number of Times and after looking through the activity logs it's really just not working how I'd like.

John_Westley · ‎12-16-2015

Thanks Kenny I can manage that amount of coding! Appreciate the info.

John_Westley · ‎12-16-2015

Hello, Can anyone help me with the HTML code needed to add a background color or border to the known visitor section of a form? I really like what Marketo had done in this example but we currently don't have a developer on staff to figure out how. I've tried adding basic HTML but Marketo seems to be stripping it out when I save it. Is this something that would require JS? Thanks in advance for the help!

John_Westley · ‎12-16-2015

Amanda, we don't have the budget right now for EOA or Litmus so I always send to an Outlook, Gmail and Yahoo test account and review on mobile and desktop to see if the email is setup properly. We recently switched to knak. responsive marketo templates and have had great consistency across all email clients, browswers and devices.

John_Westley · ‎10-01-2015

John good direction. The Reason works well because you can specify which landing page URL. Thank you!

John_Westley · ‎10-01-2015

Hi everyone, We are launching a series of five free reports with the intention and I'd like to only have one thank you page show them the different reports available - instead of having 5 different landing pages Would segments be the best way to make the content in the email dynamic? Since you could build a smart list of people who have filled out a form on each of the landing pages and then rank the reports to determine what they've already downloaded? Here's a an example of the layout: Thanks for the ideas!

John_Westley · ‎10-01-2015

Hi everyone, We have a marketing objective to use progressive profiling to increase the geographical information on our leads. To track the success of this I've set up a smart list, but I think there's a lot of room for misinterpretation of the list and would love some input on a more elegant solution. Here's my smart list: Filled our form Date of Activity = After, Today Data value changed Attribute = City Previous Value = empty New Value = not empty Date of Activity = After, Today * Use All Filters My concern is that the two interactions are necessarily connected. Is there a better way to write this list? Or should I be using another Marketo feature to track this objective? For example, if someone buys something on our eCommerce platform or a sales person populates new info and that person also filled out a form then it would be a false positive. Thanks in advance for the help!

John_Westley · ‎07-20-2015

Adele, reading your comments I'm seeing you actually have two use cases to try and reengage unsubscribes. CLIENTS Our clients sometimes unsubscribe because we don't have a preference center for our email so I have setup a report for our client services department of so that they can call them and let them know they will no longer receive info NON-CLIENTS You can use Ad Bridge to upload that list to Facebook as a custom audience and try to tempt those people back and opting in with new content like a download, conference call or webinar Definitely don't want to email them again though so you have to go cross channel.

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Date Registered	‎09-26-2013 07:25 PM
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