Keith_Nyberg2

Hey Christine,You'll need to know the name of the field you are using to capture your UTM Source information.... this is a custom field you should have built that is hidden on the form and appended via URL parameter or cookie value on form submit. So the value goes from the URL into a field in Marke...

Another resource specific to field blocking during import: Block Field Updates During List Import from Untrusted Sources - Marketo Docs - Product Documentation

Hey Christina,You're basically using 2 filters to distinguish the same thing. Remove both and add a filter for UTM_Source = Capterra. Should fix this.Sincerely,Keith Nyberg

Hey Christina,Maybe remove the constraint on your fills our form trigger and simply add a filter for UTM_Source = Capterra, then proceed to the flow step. This will trigger on any form fill, then look to ensure the UTM_Source is capterra before proceeding to the flow steps. Not as ideal as the proce...

Hey Macarena,My understanding is that Marketo will always merge the new record with the existing record in the database. Meaning that the "create date" of the older lead will remain. Important to remember that the scenario you are referring to is exactly what field blocking is used to manage. Like t...

Hey Macarena,I honestly wasn't very keen to add a country drop field to our forms, but our legal team asked that we do this.Reason being is whatever is selected in that field, is what the user is defining as their country and should be respected over where they are located based on IP at the time of...

Hey Ashley,In the send alert flow step, you can select Sales Owner, Account Owner, None or specify "To Other Emails". This space is great for hardcoding a user for geos or using an email field as a token. So for us, the example is {{lead.SugarCRM Owner Email}} which renders a custom email field we u...

Hey JonathamThe field "Updated" refers to the last time the record was modified in Marketo (last time the record was modified). Really, there is nothing OOB that will let you see the last time they opened an email in the list view.Is there a reason the time the opened the email is relevant to you?So...

Hey Jenny,Can you tell us if this image is used on a landing page or in an email?I typically use %s when defining an image size rather than setting a fixed pixel width and height. When you go into edit the image, try setting the image width to 100% and don't set the height as opposed to setting the ...

If you can't capture language preference, another method is to build a language segmentation based on the country where individuals are located. Even if you do capture the language on a form, I would still recommend building a segment as you can use the segment to make any email you send dynamic, as...