Dory_Viscoglio

Hi Cheryl, you also could have gone into the smart list referenced in the error, and deleted the use of the list in that smart list. You will run into this type of error when trying to delete just about anything that is referenced somewhere else in Marketo. It can be a bit of a pain, but it's also a...

Hi Jennifer, from what I've been told it's the situation that you mentioned... once synced, always synced. They *might* be able to unsync you, but I've also been told that might not work very well.

Wow Heather, for a minute I had to check if you worked for my old company... We were in the same boat! Unfortunately I never got to a "dashboard view", but here's what I was able to do:I had a lot of Analytics subscription emails set up so that our sales people could see where people were in the flo...

Dhruti, do you definitively know whether or not someone has registered for the event prior to it occurring? If not, unfortunately there isn't much you can do except to exclude those who clicked a link in the first email. Clicking a link would say to me that they either registered, or looked at the p...

Hi Dhruti, to eliminate the duplicate sends you could exclude people who clicked a link in the first email from your second send.

Hi Jason, if you have someone in a wait step and you deactivate the program, they will not be removed, and will continue to go through all remaining flow steps. By the same token, if you have someone in a flow step and you change the length of the flow step, they will exit the flow step when they in...

Hi Aram, in order to get someone into an Engagement Program, there needs to be a smart campaign that inserts them. I'd put the wait step of one week in that smart campaign, so it should look like:Smart List: criteria that you've used to designate those who are paid search form submissionsFlow: Wait ...

Yes, you should be able to do the same thing for Email programs:

Hi Shannan, do you have any field visibility rules enabled? I've found that if you add visibilty rules before changing the label name, then the label name change doesn't perpetuate into the visibility rules.Otherwise (and this is silly), delete the field and re-add, and usually that works for me.

Hi Anissa, you can add to or change the Channel Statuses in Admin, and then have smart campaigns that will change their program status based on their activity.