Level 10
Joined the community 05-02-2015
Level 10
Greenwich, CT
Senior Marketing Ops Manager
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There's more information about the bounces situation in this thread.
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Hi Andrew, there are actually multiple types of hard bounces, and only one that Marketo will classify as Email Invalid (which will be blocked from future sends). I would advise cre...
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Hi Juli, you can't dedup automatically, but in the Lead Database there is a list called Possible Duplicates. You can merge or delete leads from any lead database view. As for the c...
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Hi Craig, at the top instead of saying use ALL filters, you can change that to ANY filters, or ADVANCED filters which will allow you to write out the logic.
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Hi Juli, Marketo will automatically overwrite information based on email addresses -- assuming that the fields aren't blocked from list imports. If there are new email addresses, t...
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Hi Poonam, your emails are probably referenced in flow steps, which is preventing them from being deleted. You need to remove the references to these emails from smart campaigns, a...
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Hi Amanda, for something that's going to change for each webinar, I'd advise keeping the tokens at the specific webinar event level. If there's a global detail that won't change fo...
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Hi Elli, unfortunately smart list subscriptions are not currently possible. There are several ideas in the community, and Marketo has said they're working on it, but it isn't avail...
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Back to the original thread, I re-read the reply that I got from Marketo support, and realized I was referring to Email Invalid! This was my error... sorry for the thread-jack!But....
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Hi Shannon, have you looked at the lead record for tech_support@company.com to see if there's a specific reason they aren't receiving the email? They might be blocked because they'...
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