Hi Ronald, the only thing I can think of would be to send yourself a sample of the email, and select the lead that you want to see the information for.
Hey Jonny, you'd check the activity log of that record. This will tell you if the email was prevented for some reason. If it isn't there at all, then something is blocking it withi...
Hi Lindsay, the opens and clicks in the standard email reports are unique. If you look at something like webpage views, that's an aggregate. Also, email link performance would most...
Anyone else having this problem? We have updated our admin settings for communication limits to Block non-operational emails. I would assume that this means that all smart campaign...
Jonny, has this person already run through the campaign, and is now being limited from running through again (in the Send Email Smart Campaign settings)?
Hi Sarah, you might try this:
<script>
(function (){
// Please include the email domains you would like to block in this list
var invalidDomains = ["@gmail.","@yahoo.","@h...
Have you noticed this on multiple browsers? Sometimes like Val said, there are bugs in a browser, and they're transient and not recreatable by support.