Level 10
Joined the community 05-02-2015
Level 10
Greenwich, CT
Senior Marketing Ops Manager
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Hi Adriana, within engagement programs, the same exact email cannot be sent twice. The best thing to probably do in this case would be to clone your email 1 and create a new stream...
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Hi Khushboo, I've had issues similar to this in the past and the only thing I could do was submit to support and they were able to delete the program.
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If you're on a tight deadline, Support might be able to help you see what the issue is. I'd suggest at least sending them a ticket... If you provide the link to the program and lan...
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Hi Dan, I have a feeling what you meant to say above was that youcan't leveragethe champion/challenger test since it'll be a batch send. One workaround I've found for this is to us...
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Hi Chaenara, you can go into the program, and members tab. From here you can sort by program statuses, such as registered/converted.Alternatively, you could create a smart list for...
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By default, no. You can create them in Admin > Tags > Channel > Create New Tag Type. Also, you can edit/update the current engagement statuses if they don't match up with what you ...
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Hi Bridget, typically the reports in the Analytics section will tell you the "what" numbers, but are not able to be drilled into to get the "who" (with a few exceptions).In this in...
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Hi Sarah, have you tried the link both with and without the http:// protocol? I know there are some quirks here, and it won't register the click on the link if it's written imprope...
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Like Lauren said, we have an agreement within our organization that any leads in Marketo are in SFDC, and vice versa. This helps with duplicates not being created (as often), among...
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One thing to keep in mind, is that if someone fills out a form of some type, they're likely re-opting-in, so you will need to create rules to change their unsubscribe preference at...
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