I'd ask them to go back and ensure that the pages are properly set up to utilize Marketo's meta data. They shouldn't have been delivered without that working.
Test, Test, Test! And not just on what works best, but also to make sure that the tokens are inserted properly. Here's a screenshot of an email I got from LeadMD this morning...
Hey Tonya, we have a separate unsubscribe link in our emails, but you could say clicked link, and link IS NOT one of the links in your email. Not nearly as easy, but I'm not as fam...
Hi Michael, assets can be stored locally (in Marketing Activities), or globally (in Design Studio), for almost everything. Exceptions I can think of: email programs (the mailbox) r...
Hi Tonya, I would add a filter or trigger (depending how you have it set up) of "clicks/clicked link in email", and then a constraint with your unsubscribe link. Unfortunately, thi...
Hi Melissa, yes. In this case, this will be considered new content. Any email that is not the exact same email as what was previously sent (even cloned emails) are "new" and will b...
Hey Hendo, sometimes there are issues with getting the information over to your webinar provider (and likely didn't have anything to do with the fiddling). When this happens, I fil...
Not sure if there are any other options, but I personally like option #3, especially if your users are already used to cloning and you have some strong templates built up.