Cheral_Jansen

Thanks both of you. I'll make sure we get that installed 🙂

Good to know. Thanks for that!

Getting back to you Cheryl, the ICS token is NOT picking up the default time of each recipient. I've checked this multiple times with multiple recipients.

Got it ... you mean on the accoun the recipient who adds this to their Outlook. Thanks for the suggestions. We have someting to work with here 🙂

Cheryl, noted regarding timing of the reminde rmail. Re the default calendar reminder, there is no reminder being set... which "account" are you referring to?

The same email was used yes. And yes I could theoretically merge but that doesn't work when every lead has to be merged and when it's a live site I have not way of connecting the anonymous lead with the known lead... The question is why is it creating an anonymous lead in the first place?

Adam, thanks for that. Could you confirm though - if we do it the way you suggest, we cannot include the personalized GTW login URL in the body of the .ics correct?