Dan_Askin

Level 4

Joined the community 24-11-2015

Level 4

Director of Digital Marketing

New Orleans

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Re: Open Rate Malfunction

by Dan_Askin 08-23-2018

It's was consecutive Fridays (2 sends total) -- again with just one email template. And would a blacklist cover 75% of clients, which coincidentally were also the poorest engagers, ie OR was gutted, but CLTR and click metrics were in line with expectations for each send. My gut tells me it has somet...

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Re: Open Rate Malfunction

by Dan_Askin 08-23-2018

Thanks, Josh. We've sent subsequent emails with no issue in OR. This seems like an outlier -- especially given the CLTR is entirely within an expected range (there's no saying that expected range hasn't always include bot clicks, of course). We haven't seen the erratic click activity you reference i...

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Open Rate Malfunction

by Dan_Askin 08-22-2018

Context:Before Saints games, we send a preview email to the full DB. OR fluctuates depending on team performance (and clever copywriting), but has been fairly consistent over the last few seasons.Before our first 2018 preseason game, OR dropped by 75% YoY. CLTR, on the other hand, was up 50%, with c...

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Re: Birthday Field With No Year

by Dan_Askin 07-02-2018

You got it, Sanford -- politeness is where it's at. Good call on the hidden field attribute/aux fields approach. Appreciate the insight.

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Birthday Field With No Year

by Dan_Askin 06-28-2018

Assume the answer -- at least one answer -- is to create two integer fields and add some instructive text/egs/code on the form to show/force how to correctly fill in the fields, but. Mailchimp, for example, has a birthday field type.Also, trying to wrap my head around how you'd automate a birthday m...

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Quick Logic Puzzle - Reminder: This Lead Hasn't Been Called in 48 hour...

by Dan_Askin 01-29-2018

Wanted to set up a quick rep alert that triggers if a form completer hasn't been contacted in 48 hours. Generally speaking, our mandate is to call within an hour.Seems fairly straightforward -- some combination of data value changed + filled out form -- but I'm a little confused.If I had filled out ...

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1170 1 1
Re: Facebook Lead Ads not capturing leads

by Dan_Askin 01-02-2018

Trevor, seems like it's pointing to a Facebook permissions issue -- speculation that there has been some kind of API endpoint deprecation by FB. I'm trying the FB dev support route; will jump in if I hear anything back about a bug/fix.

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Re: Facebook Lead Ads not capturing leads

by Dan_Askin 01-02-2018

FB just told our media buyer that they're experiencing widespread issues the lead ads. Fb support, for its part, directed me to the developer group. There wasn't any dev to being with, so I'm scratching my head, but the support fella isn't budging.

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Re: Facebook Lead Ads not capturing leads

by Dan_Askin 12-29-2017

Support response below. I'm not sure how to change permissions -- which perhaps auto-changed on FB's end since we didn't update anything -- but trying to figure it out."When our back end tool tries to retrieve their form, it throws out this message: `2017-12-29 14:07:33,268 msg_type=602 http_c=400 l...

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Re: Facebook Lead Gen Connector - Full name, full name, full Name

by Dan_Askin 12-29-2017

Thanks, Josh. Suddenly, our FB connector stopped syncing on around 12/18. Marketo says it was a Facebook update that was rectified, but still no dice apart from a very brief fix on 12/20. May be something I have to do on my end re: updating FB permissions, but haven't gotten to the bottom of it. Mar...

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