Level 10 - Champion Alumni
Joined the community 10-06-2013
Level 10 - Champion Alumni
Sr. Director, Global Demand Center
Cleveland, Ohio
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Dan_Stevens_
07-09-2014
Thanks for confirming Jeff. I will need this to trigger in both instances (if empty / if existing value).
2255 0 0
Discussions -
Does the "Data Value Changes" trigger work on fields where there was no previous value (empty/null)? I thought I read somewhere that there has to be a prior value for this to trigger. And if so, how do we trigger off of those instances where a previous value was empty?
2484 0 5
Discussions -
I know that Tokens cannot be used within Smart Lists of Smart Campaigns. But it would be useful to know where Tokens can be used in Flow steps of Smart Campaigns. I've reached out to some folks at Marketo and so far no one can provide an answer to this.
792 0 1
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Dan_Stevens_
07-06-2014
Jamye - Unfortunately, no - it's not possible at this time.
1633 0 0
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To ensure our smart campaign flows run efficiently as possible, is it a best practice to include the "Is Anonymous" = FALSE in the smart list so that only those known leads run through flows where we're changing program status, adding to engagement programs, and changing various data values that ali...
999 0 3
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Dan_Stevens_
06-30-2014
There's no form involed - it's just Marketo triggering based on the value in CRM, which then executed a series of flow steps. But since this values in CRM are Y/N, the trigger isn't executing.
1103 0 0
Discussions -
We have a custom CRM (MS Dynamics) field that is synced to Marketo. In Marketo, we are triggering based off of this value - when the field is checked. In CRM, it's a YES/NO value. But when setting up my trigger in Marketo, I only see TRUE/FALSE. And because of this, the trigger isn't triggering....
1124 0 3
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Dan_Stevens_
06-26-2014
That's pretty concerning since many of our success steps involve a "clicks link" trigger (both from an email perspective as well as downloading content from our site). What is Marketo's response to this?
1598 2 0
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Dan_Stevens_
06-26-2014
Wouldn't any email tracking be considered "personal data" since we're able to track "who" opens/clicks? It's not anonymous.
1541 0 0
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Dan_Stevens_
06-26-2014
Great idea Jason - thanks! If you could, please reply back what Marketo Support says as to why some of these leads aren't being updated properly.
1598 0 0
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