Dan_Stevens_

As expected, here is the reply from Marketo when surfacing this issue with Support:These 2 items are both expected behavior on our end.For condition statements, you may vote the for the idea here as well as other places (there are many Ideas out there on this piece alone): https://community.marketo....

We use "Email on Acid" for this. Litmus is another third-party tool if you're not satisfied with the Marketo offering.

Here are some related ideas to vote up:https://community.marketo.com/MarketoIdeaDetail?id=08750000000K8TIAA0https://community.marketo.com/MarketoIdeaDetail?id=08750000000HUT2AAOhttps://community.marketo.com/marketoideadetail?id=08750000000HWuFAAW

http://developers.marketo.com/blog/replace-email-html/

I can confirm that even the responsive templates that Marketo provides, suffers from the Windows scaling issue. Below is an example of the "StoreForest-red-DarkFG-DarkBG-layout6" template:Original previewOutlook 2013: 1920x1080 screen resolution - with 100% scaling (no scaling)Outlook 2013: 1920x10...

Are you sure you're not referencing local smart lists that live outside of the program?

Did he, by chance, ever receive a "forward to a friend" email? Those are automatically unsubscribed.

I don't think so. We had a collection of responsive templates designed for our company. While they appear to work fine on mobile devices, the layout gets messed up for those users who have modified their Windows scaling settings. After applying the fixes that have been identified to solve this issue...

This idea already exists - vote it up here: https://community.marketo.com/MarketoIdeaDetail?id=08750000000K6JuAAK