Janet_Dulsky

Ranvijay Singh​, Chris Johnston​ is correct. Jive made changes to the platform so it no longer supports our form. We are figuring out the best way to reinstate the form. In the meantime, please send me your current Community email and the one to which you would like all your points, badges, etc. mov...

Grégoire Michel​, your access to your content should be fixed now. The issue is the same one that is plaguing the Ideas space. Jive is working on a root cause bug fix, but I don't have a date for the bug fix yet. Please let me know if you have problems accessing your content again as I will need to ...

Grégoire Michel​, I have escalated this issue with Jive support. I hope that will get it solved once and for all.Thank you.Janet

Dan Stevens​ and Christina Zuniga​, the issue is a Jive bug that is triggered any time someone votes on an idea more than once. They fixed it manually a couple of days ago, but the issue was triggered again. I have them doing the manual fix as we speak and have entered a P1 ticket for the root cause...

Darrell, if you haven't seen it already, you may want to check out the recording of the Summit session Charm Bianchini, Sr. Director, Marketing at Marketo did on ABM, Secret Sauce: 8 Tips For Account-Based Marketing. In the recording, you'll learn how Marketo does ABM and tips and tricks for a succe...

Takehiro Masaki​ and Devraj Grewal​, the issue with Ideas has been resolved for now. The fix on Jive's end is manual. They are still working on the underlying bug.Thanks, Janet

Takehiro Masaki​ and Devraj Grewal​, thank you both for calling attention to this bug. Yes, it is a Jive bug and I have an urgent support ticket in to get it fixed. Thanks for your patience!Janet

Betsy Chen​, Jeff Foster​ manages certification updates in Community. I know he was working through 600+ new certifications from Summit this year but he should be able to update your profile quickly.Thank you.Janet

Greg, I just discovered that Jive has isolated and fixed the bug. You shouldn't have this problem again per their support person. Have a good weekend.Janet

Oops. Here you go (in the order they should appear in the original copy):Let me know how it goes, Greg. Thank you!