Marketo Employee
Joined the community 04-08-2016
Marketo Employee
San Mateo
Head of Customer Adoption & Retention Marketing
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Dan Stevens and Christina Zuniga, the issue is a Jive bug that is triggered any time someone votes on an idea more than once. They fixed it manually a couple of days ago, but the...
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Darrell, if you haven't seen it already, you may want to check out the recording of the Summit session Charm Bianchini, Sr. Director, Marketing at Marketo did on ABM, Secret Sauce:...
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Takehiro Masaki and Devraj Grewal, the issue with Ideas has been resolved for now. The fix on Jive's end is manual. They are still working on the underlying bug.Thanks, Janet
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Takehiro Masaki and Devraj Grewal, thank you both for calling attention to this bug. Yes, it is a Jive bug and I have an urgent support ticket in to get it fixed. Thanks for your...
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Betsy Chen, Jeff Foster manages certification updates in Community. I know he was working through 600+ new certifications from Summit this year but he should be able to update yo...
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Greg, I just discovered that Jive has isolated and fixed the bug. You shouldn't have this problem again per their support person. Have a good weekend.Janet
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Oops. Here you go (in the order they should appear in the original copy):Let me know how it goes, Greg. Thank you!
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Takehiro, unfortunately, I have been unable to replicate the error you're experiencing. I will need to have my development team take a look.Thank you, Janet
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Suzanne, thank you for all your feedback on this issue. I appreciate it and will ensure it's included in our ongoing efforts to improve Community.Best, Janet
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Greg, the Jive team were able to use your date and time information to narrow a window in the application log. They found some bugs and wondered if you would perform the following ...
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