Idoia_Mañes_Esn

Why a person that received and clicked in an email (it is registered in his activity log) doesn´t appear in the Members tab of the program? It is an operational email.  Thanks. ... View more

Is it possible to have different communication limits setups for people on internal workspace?  We normally send emails to 2 different lists: List A is in Internal workspace (internal employees). List B is in the Customers workspaces (customers from different countries). We need that Internal employees receive all emails of all customers, so can we change the communication limits to only the employees on internal Workspace without changing the settings for Customers workspaces? Additionally, is it possible to change communication limits per person and not the whole workspace? Thanks. ... View more

Hi, If I have an email program approved the day before the drop date and the same day of the drop date I unapprove it, make some changes and re-approve it again some minutes before the scheduled hour, will the email be sent out normally? Does the system need some time to proceed the email before sending it out? If so, how much time? Does anything change if I have "head start" selected? Thanks. ... View more