Adele_Miller

Looks like this session has changed to 'Account Based Marketing: Marketo's Secret Sauce' as it is the same day & time and the same presenter

Isn't it just! We were hoping to find enough people who had it to make a case that it is a bug that Marketo doesn't retry but we seem to be alone at the moment We did indeed but the examples we had that hadn't been quickly resolved by our greater team were too old to troubleshoot so we are back on t...

Ah I do apologize, I need to read closer When we are able to identify the issue has occurred we can indeed manually force them over with no persistent issues. Thanks!Adele

Argh yes!! Can you log that one please Sal?

Hi Greg, It happens to just a few records and they are spread across multiple programs and various dates on and off throughout the year. The dummy lead test works perfectly, and I would say around 95% of the real leads work properly too - it is just this cornercase where the odd leads just don't syn...

This is driving me insane today - SO much scrolling! Do you have any word from support as to when it will be fixed please? I can log too if you feel it would help

Hi Greg Ah thank you for the tip I have moved this now! We sync the programs directly into SF campaigns and create the campaign using this insertion so the member statuses match exactly. The strange thing is - we do not get notified of the 'failure', no activity log recognition of the non insertion ...

Amazing thanks Amanda!

Hi Kim, I am afraid there is nothing showing in their logs, it is like the sync to the campaign step has completely been skipped and nothing flagged. They are members of the top level synced Marketo program but are just not in the SF campaign. Strangely they are also syncing to SF as normal with no ...