KanakoTone

Level 5

Joined the community 06-11-2015

Level 5

Marketing Operations Manager

Boston, MA

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Re: Custom Activity Fields to Marketo Field Transfer

by KanakoTone 07-30-2021

I'd love to see it happening as some vendors that integrate with Marketo passes additional data points via Custom Activity, not Custom Object.

Ideas

1489 0 0
Email Sent Activity Sync to SFDC with Lightning

by KanakoTone 09-30-2020

We have Activities Sync on for "Email Sent", which creates an email activity in Salesforce. This email activity record in Salesforce doesn't have the content of the email itself; it instead has the link to a Lightning email template, which further takes SFDC users to a Classic email template. Since ...

Discussions

1659 1 1
Visit Web Page filter with landing page name vs actual URL

by KanakoTone 04-01-2020

I have a trigger smart campaign based on the website visit activity for certain Marketo LPs with UTM tag. It looks like this: If you click the icon next to Web Page, it opens up the correct Marketo LP. Now, I noticed that this smart campaign has not been catching anyone, though I knew there were so...

Discussions

3488 0 2
Re: mkt_tok in test email & actual email

by KanakoTone 01-09-2020

I know what needs to be fixed on the web server end My question was if anybody has noticed the length of mkt-tok changes between test and actual emails. Maybe not a big deal for many people though.

Discussions

4074 0 1
mkt_tok in test email & actual email

by KanakoTone 01-09-2020

While waiting for the response from the support team, I'd like to hear from my peers here.I had an email asset with a link that has mtk_tok enabled; the link worked properly during the test, meaning the link opened. Believing the test result, we sent out the email, and many responded to us "the link...

Discussions

4123 0 6

Marketing: Email Marketing & Brand Marketing
Re: Just do it! Marketo so-called minor missing features

by KanakoTone 08-08-2019

I'd love to see the progress in % or count of batch campaigns in Run History tab (within smart campaign) and/or Campaign Queue tab in Marketing Activities. This might be tricky when a smart campaign has multiple steps with wait time, but this would be really helpful when I'm running a batch cleanup ...

Discussions

7399 0 0
Re: Marketo is lagging behind

by KanakoTone 07-19-2019

I agree with you Paul that we also play roles in the support tickets. However, I still have to say that my experience with support have changed significantly negative, as I have not changed my writing style in support tickets. It was quicker and smoother to resolve the tickets together. These days, ...

Discussions

11126 3 0
Engagement Program Sent Timing with Timezone

by KanakoTone 07-16-2019

I set up a new engagement program that sends an email on Monday & Thursday at 8:30am with time zone functionality enabled. The first batch of leads was about 1000 names, from various US timezone, and I imported the list into the Program on Sunday night in EDT. As of Monday morning, the first email w...

Discussions

1112 0 0

Email Marketing Marketing Marketing: Email Marketing & Brand Marketing Marketing: Marketing Operations (MOPS) & Data Products
Re: Marketo is lagging behind

by KanakoTone 07-16-2019

I'm curious,,, does anyone feel the quality of tech support deteriorated last few months or so as well? I've been using Marketo and these days they don't respond to me with viable solutions or resolutions within a few days...

Discussions

24693 45 18
Salesforce outage

by KanakoTone 06-21-2019

There was the server outage on our Salesforce instance yesterday. It was about 25 minutes according to Salesforce Trust page. I'd like to make sure that the change in Marketo during this time period (plus 10-15 minutes just in case) has been synced. If not, then I'd like to run a batch to sync it. D...

Discussions

1876 0 1

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