Sara_Greaves

Hi Ricky,I can't find the original post from Dory Viscogliosi​ (to be fair, I didn't look too hard), but you can create the custom fields that she mentioned below. You have to go into the admin section to add the custom fields. It's pretty easy to do.Once you have the fields created, you would navig...

Dayna Wellman​ and Abby Dunn​ - we might want to keep this top of mind for the future!

Hi Stephen,Personally, I do something very similar to what you do. I just maintain mine in a narrative style format. I like being able to describe the test in detail and write out any conclusions. Since I share this information out to stakeholders, it seems like this format is easier for them to dig...

Hi David,I'm going to echo what Greg said - I think you need a smart list. It sounds like you were trying to use the smart list tab of a smart campaign. You can create a smart list asset on its own by creating a new local asset. In the smart list tab, you would use the filters you mentioned above. Y...

We require final email copy and creative 2 weeks prior to desired deployment date. This does not include nurture campaigns, just webinar programs, outbound emails, landing pages, etc. We only make an exception when there's an urgent, time-sensitive request.

Hi Robert,Can you clarify what you are trying to do? I'm unclear if you want to send the email to all four lists every month, or you want to send the email to list 1 in the first month, send the email to list 2 in the second month, etc. I just want to make sure that I can tell you something that wou...

Hi Aparna,Here is a link to why people sometimes prefer to do a recurring batch campaign instead of a trigger campaign (if this is what you're asking in your last question): Before You Pull the Trigger on Triggers

You can uncheck the is required box (under behavior) if you don't want the fields to be required.

Hi Akalugwu,Here's a link for creating post-event surveys in webex: Event Center: Create a Post-Event Survey (WBS29... | Cisco Cloud Collaboration Help Central

Hi Paul,You can reduce the lead's score the same way that you would reduce the score if someone is inactive for a given period of time or does an undesired activity (you can find plenty of discussions on this if you search "lead score delay" in the community). You can trigger the decrease from a rep...