Hey Sanford, What field type would I use for this another field? How would you sync (wrap) those values with already created Product Entity field? Many Thanks, Diana ... View more

Thank you Sanford! ... View more

Actually I did not, and this is exactly what I was looking for. Regardless of your approach jumping to conclusions again, I really appreciate you getting back to me with an option how we can manipulate a wait step and use a single flow. I will definitely try it out.  I think we both learned something new today. Thank you Sanford. ... View more

In this case I wanted not to only ask a binary question, but discus the options I have. I wasn't aware of the importance differentiating those two. Obviously, it's very important as it could potentially reflect my intentions and I will pick more carefully next time. Thank you again for your comments. ... View more

Sanford, I did mention it in my second comment of this discussion: " Hey Stanford, <...> in order to setup a different wait steps for two sources, we have to request new SC with a separate logic. <...> That said,  we always knew it's an option and were just looking for a smoother ways to execute this. I think you were the one who was having suggestions/questions/comments that are not exactly relevant to our use case or to the question and kept this discussion live. I am not very well familiar with Discussions vs. Questions in Marketo Communities and for you to jump to conclusions about my intentions is rather unprofessional.  Thank you for your comments Diana ... View more

Apologies for misspelled name.  Yes, we will have to request other SC, that was never our concern, we always knew it's an option and were just looking for a smoother ways to execute this   "It's hardly advanced business logic compared to what other users do w/Marketo..." - I don't think one flow step mentioned in this conversation fully and accurately describes our business logic to form an opinion about a level of complexity we have built. ... View more

Hey Stanford,  Yes, I meant steps. Thank you for correcting me. If you insist on doing it within a single SC you can use the reverse logic, Send Email to those that match, then Remove From Flow for those that match, then let the remainder Wait. I would not do it this way because campaigns that trigger on New Person and fork behavior based on source are too important to risk intermingling actions. -  But this would not solve my problem as we do not want to remove them from flow, there are 30 other steps people need to go to, we just want some people to wait longer and then go through the flow.   I was not comparing the flow to the competition, but to our advanced needs ... View more

Hey Stanford, we use SC for our nurture flows. We have other wait steps in the flow that allows you to choose options, for example if person source = webinar send email A, source = ebook download, send email B, etc. Therefore, I would expect to have wait step options and was surprised to find out that it's impossible and in order to setup a different wait steps for two sources, we have to request new SC with a separate logic.  Marketo flow is not advanced in terms of a user not only not having visibility of people in the specific flow steps, but also persons journey through the flow itself. We noticed that when started to build our advanced behavior based nurtures using SCs. You do not have visibility to see what flow step people do not qualify to and where they were removed from the flow, how many people are at what flow wait step, etc. You can request different campaigns, if they qualify for that logic and do in depth analysis if you want to figure out the journey.  ... View more

I cannot request campaign and would only like to request a flow step. Unfortunately, with Marketo it's impossible, also it's very hard to identify what flow steps people went to in the flow and when they were removed without looking into activity log. Additionally, I couldn't just run people through the flow again, because they already went through the flow and were removed on the 15th step. We use our flows for trigger based nurtures and we only need to bring people to that particular step of the flow. It's not an ideal scenario, but I had to create new flow and send them through missing flow steps... ... View more

Hey Stanford, Thank you for your answer. Do you know if New Person is standard Marketo field that I could check? Are there any other ways to make this integration work? Many Thanks, Diana ... View more