Chris_Morris1

Level 4

Joined the community 06-10-2014

Level 4

Communications Specialist

Phoenix, AZ

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Can you embed a third party form on a Wordpress landing page WITH a hi...

by Chris_Morris1 06-19-2018

We are looking at engaging with a specific vendor to provide, essentially, a new CRM for one of our three service lines. To utilize this vendor, we would embed their forms on our Wordpress site to create leads in this new CRM. This third party would be a cloud solution, we are not hosting the CRM on...

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Re: Fills Out Form trigger...but isn't created by

by Chris_Morris1 05-23-2018

Could you use the 'Form Filled Out' trigger with a filter of 'Created At' to identify leads which already exist? The 'Created At' filter/constraint could have a timeframe which makes sense for your use case.

Discussions

3829 2 0
Re: Emails being marked as spam :(

by Chris_Morris1 05-16-2018

When we first started our Marketo instance, I found that many of our emails were being rejected as spam. After reaching out for assistance, it was discovered that our emails were rejected due to the servers we were on (as new Marketo customers, I guess?) Our sending process/database info was reviewe...

Discussions

6601 1 0
Re: how many soft bounces = a hard bounce?

by Chris_Morris1 05-09-2018

I don't know how many soft bounces it takes to equal a hard bounce - I think that's logic that needs to be added in by the user (you and me). But I did find this thread that looks to be a good resource.

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3464 0 0
Re: Cross-Enrollment in Engagement Programs?

by Chris_Morris1 05-09-2018

Did you end up adding a filter in your 'add to nurture' smart list as 'not a member of' to eliminate membership in other programs? If not, how did you solve this? Edit - just noticed this was March of 2018, not a few months ago...

Discussions

1223 0 0
Re: Any Automated way to merge duplicates using API?

by Chris_Morris1 05-08-2018

Thanks for this, Sanford Whiteman! My rudimentary understanding of this would allow the API to dedupe/merge leads as they were added to Marketo. Is there a way to use the API on established, identified duplicates in a static list, by chance?

Discussions

7323 0 1
Re: 2nd Webhook triggering in error

by Chris_Morris1 02-01-2018

I knew you would help me find a solution, Sanford. Thanks for pointing me in the right direction. I had neglected to specify the campaign attached to the #7 webhook (first criteria was fills out form), which meant the #7 message would send every time the form was filled out. Thank you!!!!

Discussions

1839 0 1
2nd Webhook triggering in error

by Chris_Morris1 02-01-2018

I've set up a rudimentary SMS campaign using Marketo and Twilio (and Front, but that's not in play in this issue.) I've created multiple webhooks for each SMS message, combined with a marketo landing page to trigger the texts (via a form fill-out). Two departments are now sending texts via this met...

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1903 0 3
Re: Twilio

by Chris_Morris1 10-17-2017

I've been going back and forth between Marketo Support and Twilio Support for the past few days.Twilio states Marketo needs to update code, while Marketo states as long as the URL used in the webhook is up to date, all is good.I went back to Twilio to confirm the URL I have is current (I pulled it f...

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4777 0 0
Re: Twilio

by Chris_Morris1 10-16-2017

I've run into the same issue. I reached out to Twilio, this was the response:Sandy Huie (Twilio) Oct 13, 6:05 PM PDT Hi Chris,Thanks for writing in to Twilio Support.The 21605 error is for too many characters. Marketo is using our deprecated /SMS/Messages Resource in their code. They need to update ...

Discussions

4777 0 0