KCS_Integration

Level 4

Joined the community 09-10-2017

Level 4

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Error Approving Email - Token Key not found

by KCS_Integration in Knowledgebase 10-30-2018
Latest Post 10-30-2018 by KCS_Integration

Issue DescriptionIn an attempt to approve an email, a 'Not Allowed' error message is being displayed with the following details:{{lead.Email Address}} : Token key not foundIssue Re...
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1529
Behavior of "Change program status" flow-step with a choice.

by KCS_Integration in Knowledgebase 09-04-2018
Latest Post 09-04-2018 by KCS_Integration

Issue DescriptionConsider a scenario where you wanted to setup a campaign flow in such a way that their program status needs to be changed as “Influenced” if they are currently not...
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2733
Simulated Live webinars on GoToWebinar not syncing

by KCS_Integration in Knowledgebase 08-21-2018
Latest Post 08-21-2018 by KCS_Integration

Issue DescriptionIntegration is not able to see a webinar that has been set up as a "Simulated Live" record type in GoToWebinarIssue Resolution This is not currently possible as th...
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2517
Unable to send email through Tout servers

by KCS_Integration in Knowledgebase 07-26-2018
Latest Post 07-26-2018 by KCS_Integration

Issue DescriptionYou tried to send a test email through Tout but it is saying that you need to set up an SMTP server. The email identity set-up has the Tout servers enabled in my a...
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1038
Time is removed from flow step for a datetime field

by KCS_Integration in Knowledgebase 07-05-2018
Latest Post 07-05-2018 by KCS_Integration

Issue DescriptionWhen using a Change Data Value flow step for a datetime field type and manually entering in a date and time, the time is displayed, but removed from flow step upon...
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854
Opportunity Analysis report vs. Smart List with same filters

by KCS_Integration in Knowledgebase 06-25-2018
Latest Post 06-25-2018 by KCS_Integration

Issue DescriptionWhy is the number of records shown in the Opportunity Analysis report in Revenue Explorer different from the number of records shown in a smart list with the same ...
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1154
Identify Leads That Have Reached Their Communication Limit

by KCS_Integration in Knowledgebase 06-20-2018
Latest Post 04-24-2024 by Grazitti2020

IssueYou would like to have a list of leads who will get blocked from receiving emails when you send email via campaign or program due to Communication Limits. Your Communication L...
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4331
Leads are being deleted automatically upon creation

by KCS_Integration in Knowledgebase 06-08-2018
Latest Post 06-08-2018 by KCS_Integration

Issue DescriptionWhenever a lead enters Marketo, it is being deleted automatically.Issue Resolution Marketo will never delete any lead records on its own unless you have setup a tr...
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1302
<g> tags being added to email text

by KCS_Integration in Knowledgebase 05-31-2018
Latest Post 05-31-2018 by KCS_Integration

Issue DescriptionG tags such as <g class="gr_ gr_19 gr-alert gr_gramm gr_inline_cards gr_disable_anim_appear Style multiReplace" id="19" data-gr-id="19"> </g> are added to the HTML...
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1031
Currency type field is rounding off its value

by KCS_Integration in Knowledgebase 05-09-2018
Latest Post 05-09-2018 by KCS_Integration

Issue Description Currency type fields are changing unexpectedly. It may appear that they are being rounded off at first glance, but a better description is that they are being app...
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