IssueIn the activity log, you see that a lead has been added to a Marketo Custom Object, but in the Custom Object tab there is no data.
SolutionThe reason why that it appears as t...
IssueNew user gets message that the password link is expired when attempting to login for the first time.
SolutionIf the invite isn't accepted within 24hrs of the first invite ema...
IssueEmail Link Performance report on the same email shows more clicks compared to clicks in the Email Performance Report.
SolutionEmail Performance Report clicks shows the total ...
IssueUser is unable to delete categories for their templates, regardless if they have Admin status.
SolutionCategories cannot be deleted unless the user who created the category d...
IssueThe Get Lead Activities REST API is not returning any activities even though the lead referenced definitely has multiple activities of the type being called.
REQUEST:
https:...
IssueWhen sending an email from Sales Insight it looks as though it has been sent as expected, but the person to whom the email was addressed never received the message, nor can it...
IssueAcquisition Program is not being assigned when a new lead is created by filling out a form associated with a program.
EnvironmentForm embedded in a non-Marketo web page
Solu...
IssueA recent email send resulted in a number of leads specifically blocked by Communication Limits, as seen within the Results or Lead Activity Log. What are the re-sending option...
IssueWhat type of formats are accepted for uploading data to Facebook custom audiences from Marketo?
SolutionNote: The phone numbers must always have the country code included eve...
IssueYou are trying to access the Marketo site, but keep reaching a screen telling you your browser encountered an error. These error messages include: "ERR_EMPTY_RESPONSE" or "DNS...