Level 4
Joined the community 09-10-2017
Level 4
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IssueUsing tokens in Email 2.0 Pre-Headers. SolutionYou can use My Tokens in the Pre-Header thru the Email 2.0 Editor, but not regular tokens. To use a regular token in the pre-he...
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0
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543
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IssueThere is a discrepancy for certain emails between Email Insights and Email Performance Report. The data (e.g. sent, delivered, opened and clicked) are significantly lower in E...
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721
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IssueYou want to re-map a synced SFDC field to a different field in Marketo. SolutionYes, it is possible to re-map Salesforce - Marketo fields after initial sync. For this you nee...
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5
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19352
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IssueIs the System.DateTime token populated based on the timezone of the instance? SolutionSystem.DateTime token is based on your account timezone settings.
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667
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IssueYou need to filter leads who were sent an email by time zone to confirm the Recipient Time Zone feature is working correctly for all leads. SolutionThe "Was Sent Email" and "...
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570
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IssueCan you sync Marketo multiple programs to a single Salesforce campaign? SolutionMarketo only allows a 1:1 Relationship with Program/Campaign synchronization. If you try to sy...
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1021
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IssueYou want to create a field that will grab the web page the form was filled out on and add this as a token in an alert that goes to sales when a form is filled out. SolutionTh...
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683
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IssueYou are trying to edit an existing email template, and it has the status of "Approved with Draft" However the draft is not showing up in menu tree and when you try to edit and...
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572
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IssueYou want to recall emails sent from your Marketo instance. SolutionOnce an email has been sent from Marketo Servers it cannot be recalled or pulled back. You can cancel a pro...
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950
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IssueCan multiple Marketo forms be used on the same page? SolutionDue to the way Marketo forms are embedded on pages, you cannot have two Marketo forms on a single page (landing p...
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1083
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