KCS_Integration

Level 4

Joined the community 09-10-2017

Level 4

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How to create a field that grabs the web page the form was filled out on

by KCS_Integration in Knowledgebase 03-30-2018
Latest Post 03-30-2018 by KCS_Integration

Issue DescriptionYou want to create a field that will grab the web page the form was filled out on and add this as a token in an alert that goes to sales when a form is filled out....
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1590
Error : "Failed: DUPLICATES_DETECTED: Use one of these records?"

by KCS_Integration in Knowledgebase 03-29-2018
Latest Post 03-29-2018 by KCS_Integration

Issue DescriptionWhen a lead fills out the form in Marketo, Marketo sync fails with an error "Duplicates_Detected."Issue Resolution This error, "Failed: DUPLICATES_DETECTED: Use on...
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9458
Use Email Script Token to calculate number of years based on a date field

by KCS_Integration in Knowledgebase 03-29-2018
Latest Post 03-29-2018 by KCS_Integration

Issue DescriptionHow to use a script token to calculate and populate the number of years since a given dateIssue Resolution This can be achieved by using a velocity (email script) ...
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1334
How to identify where the "delete person" flow step is used

by KCS_Integration in Knowledgebase 03-29-2018
Latest Post 03-29-2018 by KCS_Integration

Issue DescriptionHow to identify in which campaign the "Delete Person" flow step is used Issue Resolution You can identify it by going to "Campaign Inspector" in Marketing Activiti...
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654
MS Dynamics Sync Stuck at X% when syncing custom entities

by KCS_Integration in Knowledgebase 03-29-2018
Latest Post 03-29-2018 by KCS_Integration

Issue DescriptionMS Dynamics Sync shows that it is stuck at a certain percentage after a long period of time.Issue Resolution This is usually caused by enabling several Custom Enti...
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981
Removing CRM from the Marketo instance

by KCS_Integration in Knowledgebase 03-28-2018
Latest Post 03-28-2018 by KCS_Integration

Issue DescriptionCan you remove a CRM from Marketo?Issue Resolution You cannot remove a CRM integration from an instance. Once the CRM of your choice is clicked (Dynamics or Salesf...
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1457
How to set up Wistia in Marketo

by KCS_Integration in Knowledgebase 03-26-2018
Latest Post 03-26-2018 by KCS_Integration

Issue DescriptionHow to set up Wistia in Marketo.Issue ResolutionPlease follow the below link for Wistia marketo integrationhttps://wistia.com/product/marketo#setting_up_marketing_...
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1524
Why do I see workspace partition while selecting Munchkin?

by KCS_Integration in Knowledgebase 03-25-2018
Latest Post 03-25-2018 by KCS_Integration

Issue DescriptionWhen I navigate to Admin>munchkin, I see option to select workspace. Why is that?Issue Resolution People generally use workspsce either because of their companies ...
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2259
Can multiple Marketo forms be used on the same page?

by KCS_Integration in Knowledgebase 03-23-2018
Latest Post 03-23-2018 by KCS_Integration

Issue DescriptionCan multiple Marketo forms be used on the same page?Issue Resolution Due to the way Marketo forms are embedded on pages, you cannot have two Marketo forms on a sin...
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6836
URLs in Email Script Token not tracking

by KCS_Integration in Knowledgebase 03-23-2018
Latest Post 03-23-2018 by KCS_Integration

Issue DescriptionURLs generated by a Velocity script token are not tracking when a person clicks on the link in an emailIssue Resolution Velocity scripting enforces strict formatti...
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2725