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Joined the community 20-09-2019
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An example of a marketing campaign can be a webinar or trade show or content or email campaign. It is a smart campaign and is created in Marketo and then syncs over to SFDC. Is that not a standard process? Unfortunately Marketo does not allow to enter the owner name and some other fields at the time...
3102 0 1
Discussions -
How can I make sure that every time a new campaign is created, certain fields such as Campaign Owner, Geo, Cost are populated? Right now a third party creates campaigns in Marketo, and after that the campaign owner has to go into SFDC and make all these changes, which they don't always do, which thr...
3186 0 5
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by
Milena_Volkova
10-28-2019
Hi Hanna,Thank you for getting back to me. Can you please make me: Authorized Support Contact for Marketo support, and Admin for ToutApp (I guess it’s Sales Connect now?)I was trying to locate my Customer Support rep but I don’t see that information.If you can also send me some information/doc...
9854 0 0
Discussions -
by
Milena_Volkova
10-28-2019
ToutApp does not exist anymore, having being acquired by Marketo, so whatever number there was for ToutApp does not work anymore. Marketo's support line is expecting my predecessor's phone number and does not give me the option to talk to anyone. Chat on Marketo's support page is not working. The nu...
9860 0 0
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How can I get in touch with support? I am new to my company, so when I am calling the support line they can't identify me by my phone number. Is there any other way? Also, how can I get admin access to ToutApp, which apparently was acquired by Marketo?Thank you.
9952 0 6
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Thank you! Yes, these are new records, they should be created as new leads in SFDC but they were not. The sync is fully bidirectional.
6622 0 1
Discussions -
A number of leads failed to sync to SFDC due to an unexpected picklist value in the records. I have fixed the records but they are not going through the sync program again (it's been several hours already). Should I wait longer, or is there a way to push these leads through? How? Thank you!
7003 0 8
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