Milena_Volkova

I have records that have both "bounced" (with the message " 550 [internal] [oob] The recipient is invalid", which I thought to be hard-bounced)  and "delivered", within minutes.    I am reading this post: https://nation.marketo.com/t5/knowledgebase/email-bounces-with-error-quot-550-internal-oob-the-recipient-is/ta-p/253289, it appears that those bounces and the related messages are not very reliable after all. I ran one of the email addresses from my "hard bounced" list through https://www.verifyemailaddress.org/email-validation and it seems to be valid. However, I can't check every single email one by one, and because it's marked as "email invalid" in my instance, I can't communicate with this person by email anyway. Should I still delete this record or mark it "no longer at the company", even though the email might be valid and therefore the person is still at that company?   Can someone please recommend best practices for what needs to be done for hard bounces? Thank you. ... View more

Is there any way to automatically cap attendance at an event? We currently process registrations manually and add people above the limit to a waiting list. Is is possible to automate that? Thank you. ... View more

Hi all, I am looking for best practices: we have a simple form for blog subscription, which is standard: you can enter only your email address to subscribe for blog posts. I was hoping to get the rest of the necessary information (name, company, country, etc.) when the person submits a longer form for content or event. However, if the person is cookied, we don't display a long form (at least not for white papers and such), we just give them the asset and add them to the relevant program based on their clicking a certain link to get that content. So, a person may do a lot of activities without ever providing contact information other than the email.    What approaches would work here? How can I display a full form to the person if their first name and other information are missing?    Thank you,  -Milena   ... View more

Our web team is switching to hosting all assets in WordPress now. I am using the same Marketo form and route data into the right Marketo program by the combination of that form fill trigger and the referrer URL, which is always unique. I don't want to create endless copies of the same form for each asset. Is this the best practice?    The operational issue I have though is how will I be able to know which program is the asset in <URL> part of? When we used Marketo LPs, the program name was automatically part of the URL, like lp.companyname.com/Webinar-2021-10-EMEA-WebinarX. So if I needed to troubleshoot I just copied the  Webinar-2021-10-EMEA-WebinarX part and I'd know where the Marketo program is and what the SFDC campaign is. Now the URL will not contain the program/SFDC campaign name.    The question can be "I submitted this <non-Marketo reg page URL> form and did not get the asset" or "How many people got the asset in this <non-Marketo asset page URL>? I'd need to check the Marketo program for that, but how would I find it if I only have one of those non-Marketo URLs?   Does anyone else is using the same Marketo form for all assets? How do you know which asset URL and which registration page are part of which Marketo program? Is there a tool for that? Can we enter Marketo program name in the HTML of the page as comments? I cannot search in Marketo by the URL used, can I?   I cannot rely on the naming convention because we have a ton of assets with similar-sounding names; Marketo program names are unique.    If nothing else, I can submit a test form and see which program it goes to, but (1) I don't like to create test record clutter if I can avoid it, (2) I hope there can be a faster/more efficient way, (3) this works if I have the reg page, but if someone asks me about the asset URL even this method will not work, (4) if a trigger campaign got deactivated this method will not work either.    Thank you! ... View more