James_Zolinski

Thanks Benjamin. I was added a nested smart campaign to my engagement program and it seems to have fixed the problem I was having. Thanks for the help again

Thanks Benjamin. So should I remove the Trigger "Email is Delivered" and the Date of Activity? Or just remove the "Date of Activity" If so, what trigger would you suggest I use? I have changed the transition rule to exclude records with Lifecycle status of Account so they are allowed to go through t...

Thanks Bryan. We actually do have those parameters as hidden fields on our forms. But the problem is, the forms are on our website are not a Marketo landing page and do not have the url parameters, so the hidden fields do not track the source or medium. Since these forms are on a form on our website...

Thanks Gursimran. When I was testing I was basing it on the last 15 minutes, just so I wouldn’t have to wait 7 days to see if the test worked. I tested again yesterday and changed the time frame to 2 days and “NOT IN’ program and it worked. I did not fill out the 2nd form for the 2nd offer and I did...

Thanks Gursimran. That is exactly what I have with one exception, filter 3 in the Smart List. I tested the filter with NOT IN Smart List and it did not include me in the group to send the offer for the 3rd form. But when I changed filter 3 to IN Smart List, it included me in the Smart List and did s...

Hi Gursimran,Form 1 is a form a lead will fill out for gated content on our website. After they fill out form 1 from the website, we send them an email to fill out form 2 for another content offer. If the lead does not fill out form 2 within 7 days, we then want to send them another email to fill ou...

Since you want to send the reminder email to people who downloaded the 1st form but not 2nd form after 7 daysI don’t want to send the reminder email to people that downloaded the 1st form. I want to send the reminder email to people that DID NOT download the 1st form. If that is the case, then shoul...

Thanks again Gursimran. I figured it out the smart list logic after I sent my message. But one question I do have is regarding Filter 3 in the Smart list campaign. Member of Smart list – Person: Not In, program xxxxxShouldn’t Filter 3 Member of list say Person: In, program xxxx?If it says “Not In”, ...