About Gursimran_Chand

Gursimran_Chand · ‎09-14-2020

I am trying to implement Google Recaptcha v3 in our instance. However, I am stuck with passing the Google Response back to Marketo using form.addHiddenFields (it is not working as expected - empty value is being passed to Marketo for some reason). Google docs recommend adding this (https://developers.google.com/recaptcha/docs/v3). My sample code is below which is not working: MktoForms2.whenReady(function (form) { var response; form.onValidate(function () { grecaptcha.ready(function () { grecaptcha.execute('KEY', { action: 'submit' }).then(function (token) { response = token; console.log(response); console.log("RESPONSE"); form.addHiddenFields({ 'RecaptchaResponse': response }); }); }); form.addHiddenFields({ 'TestField': 'TEST VALUE' }); }); }); A few things: 1. console.log(response) shows the correct response value received from Google. 2. form.addHiddenFields({'TestField':'TEST VALUE'}) works as expected (when adding it outside grecaptcha.execute) 3. form.addHiddenFields({'RecaptchaResponse':response}) is not working as expected. I can't figure out why. Any help is appreciated. @SanfordWhiteman

Gursimran_Chand · ‎11-18-2019

Can you please elaborate on what do you mean by Campaign created? Are you talking about Samart Campaign? Can you give an example?

Gursimran_Chand · ‎11-18-2019

Did you try this solution? https://nation.marketo.com/docs/DOC-6251-sfdc-sync-error-limitexception-apex-cpu-time-limit-exceeded

Gursimran_Chand · ‎11-18-2019

Did you integrate FB lead gen with Marketo using Launchpoint? https://docs.marketo.com/display/public/DOCS/Set+Up+Facebook+Lead+Ads

Gursimran_Chand · ‎11-18-2019

We have used Ringlead in the past with no issues. They can dedupe both Marketo and SFDC contacts

Gursimran_Chand · ‎11-18-2019

It depends on how your Lead Lifecycle is set-up in your Marketo instance. If not set-up, you can create a smart campaign to do so

Gursimran_Chand · ‎07-21-2019

For your question, you can get everything with RTP (Real Time Personalization). This comes under Web-Personalization. See this post: https://nation.marketo.com/docs/DOC-3445-web-personalization-rtp-how-visit-duration-is-calculated-in-rtp

Gursimran_Chand · ‎07-01-2019

You can use "Person was created" filter and use Source Type = Salesforce. If this will not resolve your issue, you can 1. Create "Created by" fields for both leads and contacts 2. Map them together. 3. Use this field in Marketo. Let me know if this helps.

Gursimran_Chand · ‎06-10-2019

Thanks, Karan Hari‌

Gursimran_Chand · ‎06-07-2019

Try this: https: //na3.salesforce.com/{{lead.SFDC Id:default=edit me}} (remove space between https: and //)in the URL.

Gursimran_Chand · ‎06-07-2019

1. How quickly after a webinar is completed do the attendees/no-shows get passed to Marketo and Salesforce? Right now with our current provider it takes 4 hours after the webinar for our sales team to see that someone attended the webinar. It's almost immediately. If in zoom, you set the webinar time from 2-3 pm, you can expect all the info in Marketo just after 3 pm. 2. With zoom, how do you pass the questions asked in the webinar to the sales team? Is it just a spreadsheet you can share with them, or can the info pass from zoom to marketo? You can send in spreadsheet. Or if your integration is proper, you can see all the info in marketo as well. 3. Is the only thing you are able to score off of attendance? Or can you score off of people asking questions, answering polls in the webinar? Yes. You can do so. You can see all the info in Marketo who took part in the polls, Q&A, etc. 4. Are there any major challenges you have experienced? Integration is a major challenge. Follow this tutorial to fo the integration: https://support.zoom.us/hc/en-us/articles/207267346-Setting-Up-Zoom-for-Marketo For finding your api secret and key (this info is old in the documentation), 1. Go here: App Marketplace 2. Uncheck Intent to Publish 2. Enter App Name and Select "Account-level app" as app type 3. Select JWT Credentials. 4. Once you submit with relevant info, you will see your API key and secret. Enter those in your Marketo webinar tokens.

Gursimran_Chand · ‎06-07-2019

If you are using custom sync rule as Carrie mentioned, then check if "Sync to Marketo" checkbox (or something similar field) is unchecked or checked. If unchecked, tick the box.

Gursimran_Chand · ‎06-07-2019

Thank you, Jo Pitts‌. Glad you find it useful.

Gursimran_Chand · ‎06-07-2019

Thanks Karan Hari. You are doing a great job as well with India's first MUG.

Gursimran_Chand · ‎06-07-2019

You can do it using one webhook only. I am assuming you have different smart campaigns for each form. In that case, just add "{{trigger.Trigger Name}}" token in the payload message instead of "Contact Us Form Submission" text. And then add the other forms in the smart list of the smart campaign. Try this and let me know if that works.

Gursimran_Chand · ‎06-07-2019

Great article. Thanks for sharing.

Gursimran_Chand · ‎05-17-2019

@Barry Dupont - you are right. In the flow, call the webhook. Along with that change the webinar program status if any.

Gursimran_Chand · ‎05-10-2019

Great tutorial. Just to add, people might face some issues in figuring out Zoom Api key and secret (this is because Zoom's documentation is old). To find api key and secret, you can do the following steps: 1. Go here: App Marketplace 2. Uncheck Intent to Publish 2. Enter App Name and Select "Account-level app" as app type 3. Select JWT Credentials. 4. Once you submit with relevant info, you will see your API key and secret. Enter those in your Marketo webinar tokens.

Gursimran_Chand · ‎05-10-2019

Makes sense. Thanks!

Gursimran_Chand · ‎05-10-2019

How come adding company name in the subject line help you detect spam traps? Would love to know more.

Gursimran_Chand · ‎05-08-2019

It can take a few minutes to show a new field in Marketo.

Gursimran_Chand · ‎05-08-2019

As Sanford mention, you can configure Thank You URL if you want them to go to the same URL. If you want to send to different URLs from a single form, select "Stay on Page" as thank you URL. And in the code, use

Gursimran_Chand · ‎05-08-2019

Ask Marketo support which campaign made you blacklisted? They will tell you. After that follow these steps: https://nation.marketo.com/docs/DOC-1148-blacklist-remediation Don't forget to fill out the Delisting Form.

Gursimran_Chand · ‎05-08-2019

That's great

Gursimran_Chand · ‎05-07-2019

James Zolinski wrote: Thanks Gursimran. That is exactly what I have with one exception, filter 3 in the Smart List. I tested the filter with NOT IN Smart List and it did not include me in the group to send the offer for the 3rd form. But when I changed filter 3 to IN Smart List, it included me in the Smart List and did send me offer for the 3rd form. When did you receive an email to download FORM 2? Is it EXACTLY 7 days ago? if not, you will not find your name in that group. I am pretty sure you must have received an email in the last 6 days (not exactly 7 days ago) You have to use 'NOT IN' filter if you want to receive an email to fill FORM 3 after EXACTLY 7 days of receiving an email to fill FORM 2.

Gursimran_Chand · ‎05-03-2019

1st Smart Campaign (Trigger) -> SMART LIST If someone fills FORM 1 -> FLOW send email to fill FORM 2 2nd Smart Campaign (Batch) (logic is same as the above image of smart campaign) -> SMART LIST Filter 1: was sent email to fill FORM 2 in last 7 days Filter 2: Form name is FORM 2 Filter 3: Person NOT IN Smart List Asset -> FLOW send email to fill FORM 3 -> SCHEDULE Schedule it daily * Smart LIst Asset -> SMART LIST Filter 1: was sent email to fill FORM 2 in last 6 days Filter 2: Form name is FORM 2

Gursimran_Chand · ‎05-02-2019

We are setting up kind of a nurture campaign where if a lead fills out a form (FORM 1), we send them an email with an offer to download another piece of content by filling out a form (FORM 2). If the lead does not fill out this form (is it FORM 1 or FORM 2?), another email is sent 7 days later offering a product demonstration. The problem I am having is getting the second email to send correctly within the time frame of 7 days. I currently have a filter for the form (is it FORM 1 or FORM 2?) if it is not filled out, but only having a filter makes the SL a batch campaign but we want it to be a trigger, but I'm not sure which trigger to use that will send the second email in 7 days if the form from the first email is not filled out. My current SL and Flow is: Hi James, Maybe I didn't get the requirements. Can you please update FORM 1 or FORM 2 above, maybe that can help me in figuring out the logic.? With the logic that I sent above for the batch campaign, it won't be too hard to figure out the logic for your exact requirements. Maybe just a few tweaks here and there.

Gursimran_Chand · ‎05-02-2019

Consider the following people who downloaded 1st form but not the 2nd form below: May 2nd - 2 people May 1st - 1 April 30 - 0 April 29 - 1 April 28 - 0 April 27 - 3 April 26 - 2 "Smart List" asset logic includes all the people who filled 1st form but 2nd form in the past 6 days. In this case, 7 people from April 27th to May 2nd If you don't consider Filter 3 in "Smart Campaign" asset, it will include all the people who filled 1st form but not 2nd form in the past 7 days. In this case, there are 9 people from April 26 to May 2nd. Since you want to send the reminder email to people who downloaded 1st form but not 2nd form after 7 days. In this case, you just want to send a reminder email to 2 people (April 26th). Therefore, to exclude the rest of the 7 people to receive the reminder email, you have to include "Person NOT IN Smart List".

Gursimran_Chand · ‎05-01-2019

When you say create another smart list logic, do you mean I have to create another campaign with this logic? No. Just create a "Smart List" asset (not "Smart Campaign") with the above logic and place that smart list anywhere in the folder. The first image of mine is for your Main Smart Campaign. The second image is for Smart List asset.

Gursimran_Chand · ‎04-27-2019

As Sanford mentioned, using a trigger campaign based on the above logic is not good for reliability. You can use the batch campaign as below and schedule it daily. You can use Was Sent Email in the past 7 days. This will also include people who received email 2,3 days ago etc.. To exclude these people, you have to create another smart list (logic below) and include in Filter 3. Smart List Logic

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