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We have sales reps using MSI. We have a legal team that wants to be able to monitor what the sales reps are sending to customers. We know that we can see via reports in Marketo the template that they sent, when, how many, and to whom. However, what we aren't able to see is the actual e-mail sent (co...
Josh,I was able to figure out the answer so I thought that I would come back and share. The issue is of the sender showing as "unknown" was triggered by the sales executive using the Outlook Plugin and then sending to an e-mail address that was not a person in Marketo and tracking with Marketo. This...
All,Do you know why we would have "unknown" names in the Sales Insight Email Performance report? Are these possibly from the Outlook Plug In? Any insight? Michaela Iery.Kristy
There are times when a transaction may never be associated to a CRM opportunity.An example - We send an e-mail to a lead from Marketo about a solution and that prospect clicks on the offer link but does not purchase online or call their account executive (owner of opportunities) but instead they go ...
Perfect! This is exactly what I need. Thank you Sanford Whiteman
Looking for help.Are you able to have multiple munchkin codes (we have 3 instances of Marketo) on one domain? Has anybody had to place code from multiple instances on one domain?Thanks,Kristy
In your scoring programs are you adjusting your person score when you make adjustments to your beh/demo score as well? I found some topics like this one very helpful.Kristy
All,Hang with me on this one. So, the business ask is to not only leverage Marketo RCM type reporting but to also then say - XX program influenced XX actual transactions at a point of sales. Our sales executives don't necessarily have a love affair with Salesforce so we can't always count on their o...
Pretty legit. Thank you for sharing!