Kristy_Murphy

So I found this video: Marketo-Fu - Episode 20: Daisy-Chaining Fields (concatenation of values) - YouTube The issue I have is how do I go beyond just the last IM?

Understood. I know this question seems like a ridiculous one. I was looking to better understand the experience - like does Marketo just disable logins? Will data still sync if content is engaged with? Etc.I'll keep researching but plan for what Josh responded.

I needed the laugh with #4 This is helpful. I suggested as part of our DRP that we do #2 and #3 as a best practice. It's hard when you get back "we need to know exactly what this looks like from experience A to Z" when a PO solves it all Kristy

Greg,We are using it soley for reporting. We just needed something for leadership in Salesforce to get them behind MSI.Kristy

Thanks Josh! We are testing now. I try to take every angle to see if our instance reacts as expected, salesforce acts like it should, etc. We are testing now and with all 3 activities on in production we are only seeing the 'sales sent email" task. A case it is I like to get feedback from others use...

Makes total sense in the "if you must" situation of audit due to an escalation or something along those lines. I was thinking just as a matter of practice for random audits. I now understand a little more why it doesn't work from outlook/gmail. I can explain that back to the business. Thanks guys!

Sanford Whiteman​ this was very helpful and meets our needs. I learned some caveats with it - the BCC feature does not work when using the outlook plugin or gmail extension. Do you happen to know of a solution for that?Happy Friday!