Unfortunately, we tested using smart campaign flow step send email and received a bounce back from gmail with bounced reason Control unauthenticated mail from your domain - Gmail Help. We tried it for yahoo, aol and hotmail - same result and same reason. We then use the from address with the domain of the SPF and all of those personal emails received it. From the look of it, they require SPF to be setup. ... View more

Hi Amanda - if you have more than 100 sales, then you will not be able to use segmentation for dynamic content. Another option is to have a custom field in Marketo for the sales' calendar, which you can easily setup in Marketo smart campaign and use the lead token of the custom field on the auto-responder email. ... View more

Hi Jenn Adding more to Sanford's comment - This is the format you will need to use  this format: YYYY-MM-DDTHH:MM:SSGMT+00:00 For example if the Marketo instance time is Australia/Sydney which is GMT+10, if you uploaded the following 2017-07-10T01:00:00GMT+00:00, it will be uploaded to Marketo as 10 July 2017 11:00 AM. I suggest to upload a small batch before uploading the rest of your data confirming the data. ... View more

Hi Christine, just wondering whether you have setup DKIM and SPF, and using the from address to send your email with the same domain of your DKIM and SPF? We found the same issue where we never received sample emails. The email's from address was using a different domain from the SPF setup. This is because most of the public web email clients like gmail started to reject email sent without SPF. If you have not setup your SPF or you are using a different domain for from address from your SPF, your sample email is most likely get rejected, thus, bounced. Hope this helps. ... View more

You will need to create a folder for each component. For example, you will need to create a new folder under Template folder, right click and then the Shared folder option will be available then. Also, you can only share the following: Email templates LP templates Images Snippets Smart lists Segmentations ... View more

Congrats! I am glad that it helped you. ... View more

Do you have Canada Provinces as a field? If so, you can use it for the segmentation. ... View more

One of the reasons I could think of is if the recipients clicked on the link and close the browser or stop the landing page from loading. ... View more

I have looked for an online practice exam. Unfortunately, could not find any. I went and did my MCE last month and managed to get away with little preparation. Most of the questions are quite easy for someone with at least 6 months to a year experience in Marketo day-to-day. Also, they still have those sophisticatedly formed questions that hard to understand. The topics that you want to be familiar with are mostly on the following: Understand the programs: type, channel, and tags. How programs work: focus on events and nurture Understand filter, trigger, and flow steps. A/B testing, the program tabs & views such as members, summary, and dashboard. How Acquisition Program field work. Reporting: what you can do, functions/benefits and the requirements. Data management: unsubscribe, segmentation and dynamic content The different between Marketo from ESP Set up landing page URLs, forms related to visibility rules, display value vs stored value, embed form vs. landing page form., Familiarize yourself with lead scoring. Get to know who is supposed to be participating, their specific roles. and what input they can contribute, alert management, lead status, and score token. Get familiar with the tokens. Get to know the different token types, inside and out. Learn which local tokens were inherited and overridden. What they can help you with and where to find them. SPAM Act and understand the steps that you can take to reduce the possibility of getting blacklisted or messages being sent to Junk. Good luck! ... View more