Vinay_Kumar

How do you precisely determine which users are considered active based on specific actions or engagements within a defined timeframe?

@Zoe_Forman You're right, GDPR compliance and multilingual support are crucial for a Dynamic Chat feature, especially for users in Europe. Here's how I manage GDPR explicit consent within Dynamic Chat and address your concerns:Capturing Consent:Pre-emptive Consent: I prioritize obtaining explicit co...

It appears to be a Marketo bug. I tried to delete the programs today, but the issue persists. Interestingly, I was able to unapprove the segmentation, which seems unusual.

Correct! Using smart campaigns appears to be a more effective approach in this scenario compared to relying on transition rules.

I concur with Darshil. If you aim to send emails triggered by CTA clicks, it's advisable to choose the default program and devise a smart campaign to accomplish your goal.

The transition rules were configured to pull leads to the stream, but they weren't functioning as intended. Interestingly, both the campaign smart list and the transition rules smart list mirrored each other in their setup.Unfortunately, I'm unable to share screenshots as we decided to proceed solel...

Key highlights of the new Adobe Dynamic Chat

If your email has been suspended due to a poor reputation score, it's important to take steps to improve your sender's reputation. Here are some steps you can take:Investigate the Reason: Review the suspension notice to understand why your email was rejected. It could be due to content, frequency, o...