Background Delete Failed Issue

[Vinay_Kumar]

Hi All,

While removing some outdated email programs, I encountered an unexpected problem. Although I managed to delete certain programs by removing their dependencies, I received a 'Background Delete Failed' message for several others. I've attached a screenshot for reference. Do you think this could be related to Marketo, or might there be something I've overlooked? Any insights?

TIA

[Katja_Keesom · Accepted solution]

This process can sometimes be a bit buggy indeed. I would try asking Marketo Support to delete them for you.

[Zoe_Forman]

Yes, Marketo Support cleared some old emails for me from an old workspace I was retiring, and I had the same message.
Seems I was trying to delete too many at once! But they did it in a batch overnight. That was a couple of years ago, and not had an issue since.

[Vinay_Kumar · Accepted solution]

It appears to be a Marketo bug. I tried to delete the programs today, but the issue persists. Interestingly, I was able to unapprove the segmentation, which seems unusual.