Anne_Angele1

Marketo. It sounds like that's where the issue is coming from.

In most cases I've seen, the old salesperson's email is forwarded to a designated replacement (sales leader, another salesperson, etc) as a safety net to make sure nothing is missed - alerts or actual emails from prospects. Then the SFDC admin pulls a list of the salesperson's accounts/leads and a s...

There is no set best practice for handling country, since your scoring model can vary wildly based on your business needs. I have done some scoring models with specific countries negatively scored if they are not a target demographic, so that's definitely an option.For the Afghanistan issue, a coupl...

Hi DeAnna - Have you looked in the activity log of one of your leads to try to trace back why the lead source is changing? That would be my first stop.

Based on the activity log you're showing here, it looks like this person was removed from the SFDC campaign first. You'll need to figure out why that happened, because that would explain why the status was changed in the Marketo program. Have you looked at the activity details for that one?

My clients have anything from once a day to twice a week limits. Typically, I don't recommend sending more than twice a week, excluding operational emails, unless it's a short, specific email cadence (e.g. an onboarding drip, related to a free trial, etc).I also like to view the communication limits...

I would start by looking at some of the people that are members of the SFDC campaign. Search for their email address in Marketo and then work backward to find how they were pushed into that campaign.

Have you double checked that this specific program in Marketo AND this specific SFDC campaign have the correct drop down options? Every time I've seen this issue, it's been because one of those two things was set up incorrectly, usually because someone created the program in Marketo, created the SFD...

For me, the first time I was certified it was for the recognition and accompanying pay raise I would get with my then-employer. Just having the certification has helped immensely with finding work, I get more recruiting emails and am a better candidate for roles I am interested in. I've been using M...

Support can connect your old account to a new one. Just make sure you don't use your new account for anything until it's connected or you can end up losing history, points, etc.