Robb_Barrett

Re: RCE and Analytics reporting different numbers

by Robb_Barrett 04-23-2015

Here's an example:I created a Smart List, an Analytics Report and an RCE report for the same email.Smart List: 14,651 deliveriesAnalytics: 14,039 deliveriesRCE: 14,589 deliveriesWhich one do I use and how can I trust any of these reports?

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Re: RCE and Analytics reporting different numbers

by Robb_Barrett 04-23-2015

I don't think that's it. Some numbers are higher, some lower. I ran both reports this morning.

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2935 0 0
RCE and Analytics reporting different numbers

by Robb_Barrett 04-23-2015

Hi there -I ran a report in RCE for email opens and clicks. I'm comparing it to a report that I ran in Analytics for email performance and my Delivered and Open numbers are very different. Can someone explain the variance and which report I should use?

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Re: Certification Exam Study Guide?

by Robb_Barrett 04-20-2015

I think you need to be registered for the test to take the practice. Don't bother with it, it's nothing like the real exam.

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4210 2 0
Re: Certification Exam Study Guide?

by Robb_Barrett 04-17-2015

I just reviewed the FAQ for the Certification. Something's up. It was last update less than 3 weeks ago but there are a number of inconsistencies. I'm wondering if they didn't give all of us the Consultant Certification exam, which is supposedly the more difficult one. Look at this from the FAQ:1...

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6393 5 0
Certification Exam Study Guide?

by Robb_Barrett 04-17-2015

Just got back from the Summit where I took the certification exam and failed. I took the practice exam that was distributed prior to the summit and aced it. Apparently those questions weren't on the real exam and the study material that was sent out didn't cover the stuff on the exam.(Apparently I ...

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10553 5 40
Re: Can we refresh the data structure of an environment without overwr...

by Robb_Barrett 02-27-2015

I want to copy down PROD into Sandbox. My environments aren't in synch and I'm going to use my PROD as the official version. So I need all of the back-end elements to be aligned - database, tags, data, etc.

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Can we refresh the data structure of an environment without overwritin...

by Robb_Barrett 02-26-2015

Is it possible to initiate a refresh of certain elements of an environment without destroying all of the marketing programs in the target environment? Case in point: we'd like to refresh our UAT environment to make sure that the data structure is the same (some new fields have been added to PROD), ...

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1051 0 2
Re: Need to understand reporting for Email Sends

by Robb_Barrett 02-19-2015

1. Can you give me a term to search on?2. Yes.3. Yes.4. They were already in the system and have been receiving other emails. 5. Yep, it covers it.

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Need to understand reporting for Email Sends

by Robb_Barrett 02-19-2015

Hi,This doesn't make sense to me. Three different ways of looking at a report provides three different numbers.Here's how the numbers are reported in an Analytics Email report. The highlighted email shows 155 sends.Here's how it looks in the Dashboard for the program. This shows 272 delivered.And ...

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