Jeff_Smith3

Level 7

Joined the community 28-01-2015

Level 7

Senior Manager, Marketing Operations

SLC, UT

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Re: Invite gets delivered but confirmation bounces

by Jeff_Smith3 02-12-2018

I believe the system unsubscribe won't append to the bottom of an email if is sent as operational...am I wrong on that? However, the actual email template itself DOES have the unsubscribe on it, too, so even if the system token doesn't show up, the link is still available. I'm not sure about the for...

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Re: Invite gets delivered but confirmation bounces

by Jeff_Smith3 02-12-2018

Thanks for those details! I don't think our issue is as bad as that sounds...thank goodness!

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4519 0 0
Re: Invite gets delivered but confirmation bounces

by Jeff_Smith3 02-08-2018

Hi Josh,Yes, the person registered for the event through the invite email that they received. No, the from name/address is identical in both emails.Can you explain what you mean by using the same IP#? I'm guessing the answer to that is yes, but I want to make sure I'm understanding completely.No, th...

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4519 0 0
Invite gets delivered but confirmation bounces

by Jeff_Smith3 02-07-2018

We've had a number of instances (and people keep bringing this complaint up) where invite emails, such as for a webinar, get delivered into the recipient's inbox without any issues, but when they register for the event they don't receive the confirmation email. The two emails are very similar, excep...

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Re: Number of values used in a filter no longer indicated

by Jeff_Smith3 12-28-2017

Oh perfect! Thanks Sanford.

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2075 0 0
Number of values used in a filter no longer indicated

by Jeff_Smith3 12-28-2017

Whenever multiple values were used in a filter, it used to display a number in parentheses to indicate the number of values being used. It also would list them out until they filled the text space at which point there would be an ellipsis ("..."). Did this change for everyone recently? If so, does a...

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2108 0 3
Re: Email Address Token Doesn't Render in Unsubscribe Message

by Jeff_Smith3 09-01-2017

I cretaed a smart campaign to send myself an actual live email using this unsubscribe HTML:
This email was sent to {{lead.Email Address}}. If you wish to unsubscribe from Ivanti, which includes LANDESK, Wavelink, Shavlik, AppSense and Heat, then click here: Unsubscribe

...and the result is below. Wei...

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1587 0 0
Email Address Token Doesn't Render in Unsubscribe Message

by Jeff_Smith3 08-31-2017

We've had to disable form-prefill at the admin level, which now doesn't populate the email address on the unsubscribe form. To display the address they are unsubscribing (and since it's probably good practice, anyway), we'd like to include the recipient's Email Address in our system unsubscribe mess...

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Re: Trying to Onboard New Customers Who Later Get Added to Won Account

by Jeff_Smith3 05-30-2017

This is great. Thank you both for the ideas.

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1785 0 0
Trying to Onboard New Customers Who Later Get Added to Won Account

by Jeff_Smith3 05-26-2017

We have an onboarding campaign that sends a series of emails (divided by wait steps) to our net new customers. We use SFDC as our CRM. Those who get onboarded are the contacts who were listed under that opportunity when it closes. The team who oversees customer success wants to make sure that we onb...

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