Jeff_Smith3

Are we sure about that? Our communication limits only allow one email in a given day (multiple for the week). If I blast out an email for a white paper, for example, and someone clicks to arrive at the landing page and download the content, they DO receive the thank you email (operational) with the ...

Awesome! Thanks for your quick reply.

There could be a number of things at play, but as has been mentioned, checking the history of your lead when you complete the form will tell you a lot about what's happening. If the history stops part-way through the flow, then is it possible that something outside the program is affecting the lead?...

Hi Peter,I have the same question, and this started for me about the time you first posted this. Have you had any resolution? I now have several events that only show registrants...no attendees or no shows listed, and I've tried to refresh multiple times. Unfortunately, I haven't had the best luck w...

Hi Lucho Soto,Blacklisted means that THEY are blocked from receiving communications. So if, for some reason, you have an alert that would go to a record that has been blacklisted, then they would not receive that alert.But I think you're asking if a blacklisted lead can trigger an alert to be sent t...

Hi Naor,How often is the sales team wanting to create a lead from scratch? This isn't the most automated solution, but one idea is to export your list of 30,000 or so records (not too terribly overbearing) and let your sales team perform a quick Excel search prior to creating the lead. If they can b...

You could have a flow like this this:Send Email --> Change Data Value (Marketing Suspended is True) --> Wait Step (however long you think is appropriate) --> Remove from Flow (if Status is MQL or SQL, for example) --> DeleteYour processes might call for something different, but I would think it woul...

Have other lead merges been successful? Is one of the records a contact in SFDC?

Is there a reason why your customer support emails can't be classified as operational?

This is a really good idea...thank you!