Level 4
Joined the community 01-04-2022
Level 4
Ohio
Cookie Monster @Enterprise SaaS
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ThanksDarshil!I'll pass it over to support from here. Thanks for all your help here!
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Thanks for all the help here!1. The SFDC type is not empty.SFDC Type:Lead 2. It does try to sync with Salesforce upon creation, but the activity history shows."Sfdc lead created bu...
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HeyDarshil,For one, thank you so much for your time here!I followed your steps and did not see any merge person activity happening this time, however, I do see some of the same pro...
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Ah I see, thanks!Should I re-create this scenario and mark down the SFDC ID of the original record that gets deleted out, and see if it matches the one that stays post-merge?Thanks...
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There is actually no details on the merge activity for the lead that references an ID. I could re-create this scenario if we want to see if the SFDC id from the first record befor...
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Gottcha, thanks!Should I just submit a support ticket at this point? Seems like we are going down the rabbit hole here. Thanks for all your help!
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Also check this out. Despite the person 100% being deleted out of marketo using the delete person marketo function.When I form fill again, this person, maintains their history from...
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Hey! All correct except this part"Lastly, upon trying to sync this record with Marketo, you encounter the person is deleted/not accessible error, right?" If you mean Salesforce ins...
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Hey Darshil!Hey the persons source is "Source Type: Web form fillout"TheSFDC Id field is populated.Also when you delete out the record from marketo, and then form fill so they re-...
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Hey Sandord,If you look at the end goal of my senario, its to keep the record in salesforce but delete them from marketo. Then when they form fill again, get them into salesforce a...
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