Hchen151

Level 3

Joined the community 31-01-2022

Level 3

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Re: Opportunity triggers in Sandbox not working

by Hchen151 04-10-2022

That's the issue. We have identical Smart List and Flow in two accounts, one works well. However, in Sandbox the trigger doesn't work when the qualified lead with Won value is sent from the API. Therefore, the activity log is empty.

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3487 0 7
Re: Opportunity triggers in Sandbox not working

by Hchen151 04-06-2022

No more constrains, and the Won value is passed from the CRM via API, which was checked several times. What was funny was that we have another Marketo account which has the identical campaign config. It works well. Therefore, I'm thinking if it could be the Marketo environment setting or the API def...

Discussions

3525 0 10
Moving Field Values via a Campaign

by Hchen151 04-04-2022

Hi, I'm trying to update the values of a certain field which is being used in several campaigns to another field that will replace the current field in the campaigns. Do I create an executable campaign with a Change Data Value activity to migrate the old values to the new field?

Discussions

1133 0 1

Batch Campaign for correction
Opportunity triggers in Sandbox not fired

by Hchen151 04-04-2022

We have a Lead Scoring system connected to the CRM of which several campaigns are supposed to fire as soon as receiving the corresponding data from the CRM. Those campaigns use the Added to Opportunity and Opportunity is Updated triggers. However, none of the Trigger executes even when the values ar...

Discussions

3571 0 12
How do Program settings affect a program

by Hchen151 04-04-2022

Wonder how do Program settings affect a program. Saying, how would the programs below different regarding Lead Management or the campaigns' behavior, etc?

Discussions

1069 0 1

program properties Programs
Import a campaign

by Hchen151 02-04-2022

Recently figured out a great feature which saves a great amount of time to import the entire program from one Marketo account to another. Wonder if it's also possible to import one single campaign under a program. Thanks!

Discussions

1294 0 1
Re: Hide / Delete a field in the Custom Objects

by Hchen151 02-04-2022

Can you do a screenshot where the Marketo Person table is? I don't see any in any of my Data Management sublist. Thanks!

Discussions

3871 0 1
Re: Hide / Delete a field in the Custom Objects

by Hchen151 02-04-2022

Good point! However, I attempted to re-approve it several times and checked the field is not being used at the moment, and only got this message.

Discussions

3872 0 2
Hide / Delete a field in the Custom Objects

by Hchen151 02-01-2022

As the topic, how can I hide or delete a specific field in the Custom Objects?Followed this tutorial, and didn't work as expected. The field is shown deleted. However, value still comes through from CRM.https://experienceleague.adobe.com/docs/marketo/using/product-docs/administration/marketo-custom-...

Discussions

3898 0 7
Re: Delete value of Autofill in a form field

by Hchen151 02-01-2022

Thank you! A follow up question: can the field still be filled with values from other input, e.g. CRM, after being set to "null"?

Discussions

1626 0 1