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Re: Single click to close all folders

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Zoe_Forman
Level 10 - Community Advisor + Adobe Champion

Okay as the day goes on I open more and more folders and programs and get lost in my own world.

Apart from logging off Marketo is there a short cut or quick way to close down all open folder in bulk?

Yes this is like having 20 tabs open in 3 different browsers.

 

Thanks,

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JeffHensiek
Level 4

Correct me if I'm wrong on this (and maybe you're looking for something a little different).  I think this functionality already exists.  

 

Highlight "Default" and "right-click" and you'll see the "collapse all" capability.

 

JeffHensiek_0-1715210553365.png

 

Jeff Hensiek
Marketing Automation Program Manager

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16 REPLIES 16
Zoe_Forman
Level 10 - Community Advisor + Adobe Champion

Thanks all - I have now added to IDEAS - here is the link: 

 

Streamlined Folder Management with Single Click to Close All Folders

https://nation.marketo.com/t5/ideas/streamlined-folder-management-with-single-click-to-close-all/idi...

JeffHensiek
Level 4

Correct me if I'm wrong on this (and maybe you're looking for something a little different).  I think this functionality already exists.  

 

Highlight "Default" and "right-click" and you'll see the "collapse all" capability.

 

JeffHensiek_0-1715210553365.png

 

Jeff Hensiek
Marketing Automation Program Manager
Zoe_Forman
Level 10 - Community Advisor + Adobe Champion

Hi @JeffHensiek - interesting this works Safari for me but not FIREFOX or EDGE.

Thank you - I'm halve way there! 

Dave_Roberts
Level 10

It looks like this feature isn't present in Design Studio, but I do see it show up in Marketing Activities. Curious that there'd be a difference there, but maybe just something that got missed in the UI QA process?

michellechopin
Level 8 - Community Advisor

After learning about this option in the Marketing Activities section, I wanted to see the difference in the Design Studio with your comment in mind - there's no right click option for anything in the Design Studio!

 

This is one of those bizarre inconsistencies that I find are quite common in Marketo, especially with the actions available on folders (i.e. whether you can right click for more options or not). Never sure if it was a QA miss or it was never intended to be there at all - either way, inconsistencies like that add to the challenge of learning Marketo I find (because logically, one expects the same experience on each type of asset or process - at least *I* do anyways 😋)

 

 

Zoe_Forman
Level 10 - Community Advisor + Adobe Champion

Same, @michellechopin  If I have a featured in a platform, I'd expect it in all areas. Also, I have found that they are browser specific features to me.

Dave_Roberts
Level 10

I'm with you there 100% for sure!

michellechopin
Level 8 - Community Advisor

I had NO idea this was a feature!! I love learning a new thing and will definitely make use of this!

 

Thanks for sharing!

SanfordWhiteman
Level 10 - Community Moderator

(Also, doesn’t refreshing the tab close everything?)

Zoe_Forman
Level 10 - Community Advisor + Adobe Champion

Unfortunately no, only way to collapse everything is log off/ on again.

Which by the end of the  day I can be buried 8 deep in folders and subfolders across five business units, a dozen languages and 4 global regions.

michellechopin
Level 8 - Community Advisor

I also find that the Collapse Folders option doesn't seem to work as intended - here's our Treasure Chest setting and my folders are always collapsed when I log in 😆

michellechopin_0-1715360514512.png

 

SanfordWhiteman
Level 10 - Community Moderator

OK, thinking about the old UI I guess. But @JeffHensiek is pointing to the exact Collapse All feature.

Zoe_Forman
Level 10 - Community Advisor + Adobe Champion

Thanks for your thoughts @Dave_Roberts and @Jo_Pitts1  and @Katja_Keesom 

My default browser in FIREFOX but the question is around closing or allowing folders in Marketo, or to be opened in a new tab/windor.

Maybe one to add to IDEAS.

Cheers, Zoe 

Jo_Pitts1
Level 10 - Community Advisor

@Zoe_Forman ,

this sounds more like browser support than Marketo support.  Maybe check into the support forums for whichever your preferred browser is.  Potentially Tab groups, or a plug in that closes tabs from a domain? (e.g. for Chrome, this might help: https://chromewebstore.google.com/detail/manage-tabs-by-domain/jgjhgpeaejjahlbcgijdibooomicdcfi)

Katja_Keesom
Level 10 - Community Advisor + Adobe Champion

Hey @Jo_Pitts1 , she says it's like the browser tab situation, but then translated to Marketo and having umpty folders in the tree open. And indeed, there is no real solution to that one. Even when you navigate away from your Marketing Activities and go back in you are still seeing the same mess you left behind. Would be nice to have a "collapse all" button at the top of the tree.

Dave_Roberts
Level 10

Yeah, tab groups in Chrome for the win here for sure, but nothing Marketo-specific from what I've seen so far. And while we're on it, it really drives me nuts that you don't get an option to open a new link in the same tab or in a new tab, it just kinda depends on what you click and then end up with a bunch of tabs open. This would for sure be a great suggestion for the Ideas portion of the community. If you submit it, post a link here and I'd be happy to give it the ol' thumbs up.

 

Here's some docs on closing tabs in case you aren't already using something like that:
https://support.google.com/chrome/answer/2391819?hl=en&co=GENIE.Platform%3DAndroid#zippy=%2Cclose-al...
And more from the same page on setting up tab groups in Chrome:
https://support.google.com/chrome/answer/2391819?hl=en&co=GENIE.Platform%3DDesktop#zippy=%2Cgroup-yo...