SFDC campaign drop down not populating in Marketo drop down

[frankqian95]

Hi,

I faced a sync issue with Salesforce and  Marketo. Once the salesforce campaign is created and activated in SFDC, the campaign should be selectable in a drop-down menu in Marketo when the program is set up. However, this has stopped working. 

Really appreciate any help here.

BR

Frank Qian

[Darshil_Shah1 · Accepted solution]

I'd check the following:

- Marketo <> SFDC sync status (enabled/disabled)

- Any relevant sync errors you could see in the Marketo Admin > Salesforce  > Errors

- The SFDC Campaign sync checkbox is checked in Marketo

- The sync user has permission to access that campaign

[SanfordWhiteman]

+ Campaign must be marked Active in SFDC.

[Darshil_Shah1]

Yes, Thanks! The campaign needs to be active. OP mentioned that they have their campaign marked as Active in SFDC so I didn't mention it specifically. 🙂