With the addition of New Experience for Emails, the sending of samples is slightly different, and one convenient feature that we liked to use is seemingly gone. We use the "Segment" field to send samples based on the segmentation., which is not available anymore. I've tried to use email addresses that I think might be using the language segment I want to use, but it might not be the best practice. Are there plans to bring that feature into the new experience? Or anyone knows of a way to make this easier without switching back to the old experience. I know it's a disadvantage for my team, and they would use the old experience instead.
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@Charlotte_Lfg, this is a great call-out. Thank you!
The ability to select the Segment in the Send Sample dialog with the dynamic content seems to be missing from the new email experience. If you open the email preview and try to the Send Sample from there, it still brings up the older Send Sample dialog with the Segment option. I strongly feel that the new experience should be updated to include this option.
I hope they do add this soon! Is it worth trying to submit this and get people to vote to get it?
Absolutely! Thank you, Amy.
@Charlotte_Lfg, thank you so much for highlighting this. As Amy said, the ability to select a segment is now added to the new experience's send email dialog. Adding the new experience's send draft dialog for your reference -
To add, we also realized we removed the ability to specify a lead ID for rendering the tokens if multiple of the same email address exist in the database. We've exposed Lead IDs in the Send Sample window so that it's clear which version of a record you are testing with.