Marketo is deleting leads without permission

[Anonymous]

I've searched all over my instance and I don't have any smart campaigns being told to delete. I can't figure this out. Has anyone had this issue? I keep having to add the same contacts (from my company) into the Marketo database after they make me aware that they never received an email. Beyond frustrating.

[Erika_S]

Do you know if anyone is accidentally deleting users from a list instead of removing them from a list? Like others said, Marketo doesn't do this on its own.

[SanfordWhiteman]

(the OP doesn't have an active account anymore)

[Steven_Vanderb3]

You'll also want to make sure you don't have other users deleting records or any type of API integration that might be deleting them.

[Josh_Hill13]

Check the logs too if you can find some of the records in SFDC.

Marketo doesn't do this on its own.

[Devraj_Grewal]

Rob,

Double check the Campaign Inspector and search the term "delete". Make sure you have this filtered for all campaign types (including batch and trigger).