We are re-doing our lead scoring and I need to revert everyone's score back to 0. What is the best way to do this?
Here is what I have set up. Is there a better way to make sure we get everybody? Anything risky that I should be aware of?
Smart List:
Flow:
Solved! Go to Solution.
Pull the list that says
Lead Score greater than 0 OR Lead score less than 0.
as Rob said the current list will bring in NULL values which we don't need to reset.
For the smart list, I'd just do something that would encapsulate your entire database (e.g. segment = Any) in case you have someone that might have a lead score of 0, but a behavioral or demographic score that is non-zero.
You could also do this via Lead Database - All Leads (Select all) > Lead Actions > Marketing > Change data Value.