We are re-doing our lead scoring and I need to revert everyone's score back to 0. What is the best way to do this?
Here is what I have set up. Is there a better way to make sure we get everybody? Anything risky that I should be aware of?
Smart List:
Flow:
Solved! Go to Solution.
Pull the list that says
Lead Score greater than 0 OR Lead score less than 0.
as Rob said the current list will bring in NULL values which we don't need to reset.
You could also do this via Lead Database - All Leads (Select all) > Lead Actions > Marketing > Change data Value.
For the smart list, I'd just do something that would encapsulate your entire database (e.g. segment = Any) in case you have someone that might have a lead score of 0, but a behavioral or demographic score that is non-zero.
Pull the list that says
Lead Score greater than 0 OR Lead score less than 0.
as Rob said the current list will bring in NULL values which we don't need to reset.