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REST API Error 1018 - CRM Enabled -- The action could not be carried out, because the instance has a native CRM integration enabled

REST API Error 1018 - CRM Enabled -- The action could not be carried out, because the instance has a native CRM integration enabled

Issue

Issue Description

A REST API call on the Company API or Opportunity API fails with the error  "1018: CRM Enabled -- The action could not be carried out, because the instance has a native CRM integration enabled."

 

 


Solution

Issue Resolution

Per the documentation on developers.marketo.com, the Company and Opportunity APIs are only available on instances that are not currently synced with a CRM such as Salesforce or MS Dynamics.  If your instance is synced to a CRM, you will need to update Company and Opportunity information through the CRM rather than the API. 

 

Documentation for these APIs can be found here:

 

Who This Solution Applies To

Marketo instances with a CRM sync


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