Dynamics Custom Entities – Constraints Do Not Appear for Smart Lists

Issue

After syncing a Dynamics Custom Entity to create it in Marketo, not all constraints appear as options when setting up filters for the custom entity in a Smart List.
 

Solution

When a custom entity is added after the initial sync, it may not end up with a direct relationship in the database. To resolve this, fully refresh everything to see if that helps re-establish the relationship using the following steps:
 
  1. Remove all the references from this entity (which you can see under Object Properties: Object Used By")
  2. Disable the custom entity
  3. Refresh schema and re-sync the custom entity

 

 

 

 

 


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