Issue Sometimes email addresses that are CC'd can have emails bounce. This doc describes what to expect in these scenarios.
Solution Sending Emails
To address is valid, cc address&n...
...ppear to be sent on behalf of the sales representative. Recently, our sales team requested that any emails sent on their behalf should include them in either the CC or BCC fields. This way, they can s...
Issue Issue Description You enabled a field for email CC and it is working for some email CC recipients, but some records on the CC are not receiving the email.
Solution Issue R...
Hello Nation! Is there a way to add CC email(s) onto a email sent via Marketing automation? I tried doing multiple, comma-separated emails in the reply-to section with no luck. For context, I...
While reading through product docs about the email CC functionality I noticed the following statement:
"delivery activity (sent, delivered, hard bounce, etc.) other than “soft bounce” will not r...
Hi All,
I know we can enable up-to 25 email fields to be used as CC fields in the email section under admin. But is there any limitation on how many of these 25 Admin enabled CC fields c...
Hello! I have a question whether is there any solution that allows to CC person when creating task without necessity to create a separate Task? Thanks, Kacper
Yes. Just CC and BCC individuals like you normally would on your emails. When it comes to tracking, though, our service will be unable to differentiate between who opened your email… whether it w...
Are you able to cc on an email. We are sending an emial to a large group and need to have people in our company cc'd. If not, what alternatives are there?