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CC in Email Notes

by Community Manager Grazitti2020 in Knowledgebase
‎04-24-2024 06:22 AM
‎04-24-2024 06:22 AM
Issue Sometimes email addresses that are CC'd can have emails bounce. This doc describes what to expect in these scenarios. Solution Sending Emails To address is valid, cc address&n...
Labels:
  • Design Studio

Options other than CC/BCC Feature in Marketo

by Level 3 ashah123 in Product Discussions
‎08-05-2025 06:17 AM
‎08-05-2025 06:17 AM
...ppear to be sent on behalf of the sales representative. Recently, our sales team requested that any emails sent on their behalf should include them in either the CC or BCC fields. This way, they can s...
  • Tags:
  • bcc
  • cc
Labels:
  • Labels:
  • BCC
  • CC
Show results in replies (3)
  • ...he CC feature, there's something else you likely didn't realize: clicks and subsequent web a...
  • ...nterested in utilizing Option 1, as it seems to be more effective for our needs compared to CC/BCC. H...
  • Hi Akshat,   the default way to inform sales people of emails being sent, is the Alert ...

Email With Email CC Isn't Sending to Some CC Recip...

by Level 4 KCS_Integration in Knowledgebase
‎09-09-2020 07:52 PM
‎09-09-2020 07:52 PM
Issue Issue Description You enabled a field for email CC and it is working for some email CC recipients, but some records on the CC are not receiving the email.   Solution Issue R...
  • Find more articles tagged with:
  • email cc
  • operational email
Labels:
  • Deliverability
  • Deliverablity

How to CC using send alert option

by Level 2 Sreeja06 in Product Discussions
‎12-09-2021 09:47 PM
‎12-09-2021 09:47 PM
Hello, Is there any way to CC multiple persons while using send alert option.
Show results in replies (4)
  • The second and subsequent recipients are CC, like I said above. Note of course that CC: is m...
  • ...lert with cc to my friends. 
  • ...irst recipient in the list is the To:, the subsequent ones are CC:
  • ...mails field. If I remember correctly you simply enter them separated by a comma. It will not cc them, t...

Adding CC: to Marketo emails?

by Anonymous in Product Discussions
‎01-04-2016 02:25 PM
‎01-04-2016 02:25 PM
Hello Nation! Is there a way to add CC email(s) onto a email sent via Marketing automation? I tried doing multiple, comma-separated emails in the reply-to section with no luck. For context, I...
  • Tags:
  • automated email
Show results in replies (4)
  • ...mail+CC
  • What was the solution here? Is there a way to bcc (or cc) one particular email address on a batch o...
  • Curious how folks are solving this today without using the CC feature. There are three common s...
  • ...eporting and throw a bunch of false positives.  According to the docs: If a CC recipient clicks a...

Delivery activities when using email CC

by Level 1 traceyrbartz in Product Discussions
‎09-23-2022 10:36 AM
‎09-23-2022 10:36 AM
While reading through product docs about the email CC functionality I noticed the following statement: "delivery activity (sent, delivered, hard bounce, etc.) other than “soft bounce” will not r...
Show results in replies (1)
  • No, I believe the number in your performance report is 10k. What Marketo is saying here that the CC...

Maximum Number of CC fields in an Email

by Level 10 - Community Advisor + Adobe Champion Darshil_Shah1 Level 10 - Community Advisor + Adobe Champion in Product Discussions
‎11-20-2020 02:57 AM
1 Like
‎11-20-2020 02:57 AM
1 Like
Hi All,   I know we can enable up-to 25 email fields to be used as CC fields in the email section under admin. But is there any limitation on how many of these 25 Admin enabled CC fields c...
Show results in replies (4)
  • Also keep in mind the more CC fields you add to the email the more engagement activity that will b...
  • I believe there is a char or hard limit.   My big question is WHY do you need 25 people cc...
  • ...hinking "Marketo's CC feature is weird" think "What business requirement am I trying to meet?" And t...
  • Thanks for explaining the context & requirements!   Sounds more like an alert, in the ...

Add CC in Create Task action

by Level 2 Kacper_Gawlik1 in Product Discussions
‎02-05-2019 06:39 AM
‎02-05-2019 06:39 AM
Hello! I have a question whether is there any solution that allows to CC person when creating task without necessity to create a separate Task? Thanks, Kacper
Labels:
  • Labels:
  • Integrations
  • Products
  • Solutions
Show results in replies (2)
  • Hi Kacper, While the task creation doesn't offer an option to cc someone, you could use the 'S...
  • Tasks can only be assigned to one person in Salesforce - that field you are trying to change (or ad...

Can I CC Or BCC Others On My Emails?

by Anonymous in Toutapp Documents
‎07-25-2017 06:32 PM
‎07-25-2017 06:32 PM
Yes. Just CC and BCC individuals like you normally would on your emails. When it comes to tracking, though, our service will be unable to differentiate between who opened your email… whether it w...
Labels:
  • Send Email

Can you cc on an email?

by Anonymous in Product Discussions
‎01-06-2015 05:56 AM
‎01-06-2015 05:56 AM
Are you able to cc on an email. We are sending an emial to a large group and need to have people in our company cc'd.  If not, what alternatives are there? 
  • Tags:
  • sales insight
Labels:
  • Labels:
  • Sales Insight
Show results in replies (6)
  • Hey Lauren, Your prayers were answered today! Email CC - Marketo Docs - Product Documentation
  • ...ore: Email CC - Marketo Docs - Product Documentation
  • Be aware that Opens, Clicks and interactions from the person who was cc'd will be logged as a...
  • I dont believe you can cc an email. We typically use a persons name and the reply to email as the g...
  • ...ave not already): Ability to CC people on "Send Email" flow action 
  • You aren't able to CC or BCC on an email; you can only set a Reply-To and From address. If the p...
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